Audio By Carbonatix
After recording several months of heavy losses in its operations, Vodafone Ghana says it is beginning to see a turnaround in its fortunes.
It says for the first time since it acquired Ghana Telecom in 2008 for some 900 million dollars, things are beginning to look positive.
The company attributes this to the staff retrenchment that has reduced the once huge personnel costs that was a drain on the business.
Chief Executive Kyle Whitehill told Joy Business revenues are also growing each quarter whilst operational costs are on the decline.
He remains confident there will be some good news to share with the company’s stakeholders come the end of its financial year.
Mr. Whitehill said the doubling of the network is one of the factors accounting for the turnaround.
When the UK telecom giant bought GT, “the first thing we had to do was to get physical presence from our network point of view so we have more than doubled the coverage that we have in Ghana now.”
He said the area the network invested heavily and is still investing more in, is giving subscribers services they won’t find anywhere.
To that extent, Mr Kyle said Vodafone’s call centres have been beefed up adequately to serve customers.
Source: Joy Business/Ghana
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