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Technology | Technology

Vodafone restores service after network outage

Vodafone Ghana has restored services after a nationwide network outage, which affected its landline and mobile platforms.

Early Tuesday morning the company issued a statement apologizing to all our customers nationwide for the challenges on the network.  According to the second leading mobile telecom operator in the country, it has since identified the root cause of the outage and has resolved the issue. 

The of Vodafone Ghana Chief Executive Officer, Mr. Haris Broumidis in statement issued  and copied to Biztechafrica in Accra said the company had instituted a full scale investigation into the incident and will soon provide a detailed report to the regulator, the National Communications Authority, NCA.

“We regret the inconvenience caused by the network outage experienced yesterday and we sincerely apologize to all our customers. Service is now restored and all our customers should be able to make and receive calls, send text messages and browse the internet”, he said.

Vodafone assures its customers that it will remain committed to ensuring improved network quality.

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DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.