Audio By Carbonatix
Italy has fined Apple €10m (£9m) for misleading claims about the iPhone's water resistance.
The national competition authority, AGCM, found Apple's claims did not hold up under real-world conditions.
Instead, the water resistance claims were valid only with pure water in laboratory conditions.
AGCM also said Apple not covering water damage under warranty, despite claims of water resistance, was an "aggressive" practice.
Italy fines Apple €10m over iPhone water-resistance claims https://t.co/MvGEsod6dX
— BBC News Technology (@BBCTech) November 30, 2020
The advertising at issue promised iPhones were water resistant at a depth of up to 4m (13ft) for 30 minutes.
The claim was made for a range of phones across several years, from the iPhone 8 to the iPhone 11 and their variations.
And it was not made clear this was true under tightly controlled conditions only, the authority found.
It ruled the advertising - which showed iPhones coming into contact with water - was misleading.
Apple has always advised against swimming or bathing with the iPhone, in its small print, which also says liquid damage is not covered by its warranty.
But the Italian authority also ruled the lack of warranty coverage for water damage broke articles 24 and 25 of the consumer code - on "aggressive commercial practices" and "coercion or undue influence".
AGCM objected to the fact the guarantee did not apply to something so heavily marketed as a feature.
But it also said the small print of Apple's manufacturer guarantee could not be used to circumvent its basic obligations when a product did not perform as advertised.
Apple was fined €5m for each of the two infractions.
It has not responded to a request for comment.
Latest Stories
-
GIFEC disburses 350 laptops for One Million Coders Program in Upper West Region
26 seconds -
2025 BoG GH¢15.7bn loss was a peak, future results expected to improve – Atta Issah
5 minutes -
Embrace skills training for successful reintegration – YEA HR Director urges inmates
18 minutes -
BoG’s GH₵15bn loss does not affect monetary policy – Majority
23 minutes -
Minority accuses Majority of attempting to “shift public perception” ahead of BoG’s GH¢15bn publication
29 minutes -
Kick Nation secures Ipswich Town trial for Ghanaian youngster Philip Frimpong
33 minutes -
MTN Ghana hosts first Digital Music Conference to tackle artistes revenue challenges
40 minutes -
Ghana heads to Rabat for African Open Government Conference
43 minutes -
Ghana tilting towards the abyss while waiting for doomsday
1 hour -
Pragya and tipper truck head-on collision claims teacher’s life at Asante Mampong
2 hours -
10 illegal miners remanded into prison custody for mining under ECG high-tension poles
2 hours -
Bank of Ghana expected to post GH¢15.6bn loss for 2025 financial year
2 hours -
House of Chiefs urges Ghanaian workers to commit to environmental protection
2 hours -
OSP saga: A legal analysis demonstrating that A-G authorization was long granted
3 hours -
Fifth unit at Akosombo goes live as grid recovery nears final stages
3 hours