Financial institutions are been encouraged to prioritize winning the trust of their customers in order to expand their business.

Speaking on JoyBusiness’ thought leadership show, the Executive Lounge Tuesday, Content Director at Terrapinn, Molly Newman stated that erasing the misconceptions about banking is the only sure way to push the financial inclusion agenda.

The Executive Lounge airs every Tuesday at 1:15 pm on Joy FM and every Saturday at 6 pm on the JOYNEWS channel on Multi TV.

Watch video of the discussion