Audio By Carbonatix
Italy has fined Apple €10m (£9m) for misleading claims about the iPhone's water resistance.
The national competition authority, AGCM, found Apple's claims did not hold up under real-world conditions.
Instead, the water resistance claims were valid only with pure water in laboratory conditions.
AGCM also said Apple not covering water damage under warranty, despite claims of water resistance, was an "aggressive" practice.
Italy fines Apple €10m over iPhone water-resistance claims https://t.co/MvGEsod6dX
— BBC News Technology (@BBCTech) November 30, 2020
The advertising at issue promised iPhones were water resistant at a depth of up to 4m (13ft) for 30 minutes.
The claim was made for a range of phones across several years, from the iPhone 8 to the iPhone 11 and their variations.
And it was not made clear this was true under tightly controlled conditions only, the authority found.
It ruled the advertising - which showed iPhones coming into contact with water - was misleading.
Apple has always advised against swimming or bathing with the iPhone, in its small print, which also says liquid damage is not covered by its warranty.
But the Italian authority also ruled the lack of warranty coverage for water damage broke articles 24 and 25 of the consumer code - on "aggressive commercial practices" and "coercion or undue influence".
AGCM objected to the fact the guarantee did not apply to something so heavily marketed as a feature.
But it also said the small print of Apple's manufacturer guarantee could not be used to circumvent its basic obligations when a product did not perform as advertised.
Apple was fined €5m for each of the two infractions.
It has not responded to a request for comment.
Latest Stories
-
GNFS contains fire outbreak at Teshie Lekma Road near Lekma Hospital
4 hours -
Samia Nkrumah rejects the narrative that Ghanaians were happy after Nkrumah’s overthrow
5 hours -
A Mother’s pain: Tribute by Ivan Baidoo’s mother
5 hours -
‘Forgive us for staying away’ — Samia Nkrumah leads family back to Nkroful, pledges to preserve Nkrumah’s legacy
6 hours -
Ernest Nuamah scores twice as Lyon beat Rennes
6 hours -
‘My dear Ivan’ – A father’s tribute to a son tragically killed
6 hours -
GNPC Explorco advances Voltaian Basin drilling preparations with 13.5km access road
6 hours -
Cabinet approves facility manager for Borteyman Sports Complex – Kofi Adams
7 hours -
Sanitation is improving; critics may be ‘living in another world’ – Salaga South MP replies Bekwai MP
7 hours -
Government must do more to tackle sanitation crisis – Bekwai MP
7 hours -
World Cleanup Day: GFF begins sanitation education in local communities
7 hours -
EU Ambassador, IGP discuss stronger cooperation on policing and security
7 hours -
Africa Nations Volleyball Championship: Ghana set up quarterfinal clash with Cameroon after beating Chad
7 hours -
Meet Dr Benjamin Appiah Osei — Ghana’s three-time tourism awards winner
8 hours -
UEFA & CONCACAF demand Fifa pays $10m to all 211 members
8 hours