The Information Technology Enabled Services Secretariat (ITES) under the Ministry of Communications has held a workshop for stakeholders on the Policy of Business Process Outsourcing (BPO) in Accra.
The workshop is part of strategies to stimulate and grow techno-entrepreneurship in Ghana as well as attract and retain ITES-BPO companies through the Ministry of Communication.
The workshop was to discuss a report develop by the consortium of the Commonwealth Telecommunication Organisation (CTO) and the BPO Certification Institute (BCI).
The report is the third and final report for a project that calls on the CTO-BCI team to assist the Ministry of Communication ITES with the development of a policy report in respect of Ghana’s Business Process Outsourcing and ITES.
Mr Sanjeeva Shukla, Executive Vice President for Global Partner Management Group of BPO Certification Institute said the data provided by the document discusses the models and framework of policies required to strengthen and improve the BPO-ITES Industry in Ghana.
He said this includes an analysis of Ghana’s ability to compete globally as well as regionally in the ITES –BPO off-shoring sector and the primary constraints to improving Ghana’s competitiveness in the sector.
Mr Shukla said the recommendations calls for concrete actions for Ghana to increase its competitiveness and capability as an ITES-BPO destination, and the targeted activities and market segments in which it can be competitive in the short and medium term.
He said the report also recommended that investment promotion strategy for developing and attracting investment in Ghana’s ITES-BPO sector and the analysis presented in this report is based on information and findings as of April, and may not reflect the impact of subsequent changes and developments.
Latest Stories
-
Military officer shot dead over land dispute at Kasoa
59 mins -
ShoreCare: KNUST students organise clean-up exercise at Allan and African beaches
6 hours -
Ejisu by-election was an election of inducement – Hopeson Adorye
6 hours -
Air Quality: World Bank unveils $1 billion guarantee to bolster clean air projects globally
6 hours -
Dumsor Diaries: The struggle of tailors and seamstresses to make ends meet
6 hours -
Chiefs standing to greet the president at public events is apt – Chieftaincy Minister
6 hours -
60 farmers in Kumasi receive training on traditional leafy vegetables
6 hours -
MP who allegedly bribed EC agents must be arrested – Mustapha Gbande
7 hours -
NPP’s Kwabena Boateng leading in Ejisu by-election
8 hours -
Dominic Obour: Beware of rented media and socio-political liars
8 hours -
Partnership launched to provide pensions for small-scale farmers
9 hours -
Ejisu by-election: Why would I bribe election officials in public? – asks Kingsley Nyarko
10 hours -
Vinicius scores twice as Real Madrid draw against Bayern in Germany
10 hours -
I’m doing well – Amerado assures fans after stage mishap
11 hours -
EC asks police to start criminal investigation into Ejisu by-election ‘white envelope’ bribery allegation
12 hours