Female drivers working with ride-hailing platform, Bolt Ghana, shared insights about their experiences at the Bolt Women's Safety Summit held in Accra on Wednesday, October 23.

The event provided a platform for women drivers from across the Greater Accra Region to engage directly with Bolt management, discuss their challenges, and offer constructive feedback for improvement.

One of the attendees, Linda, who has been driving for the platform for over a year, expressed her gratitude for the opportunity to voice her concerns.

According to her, Bolt has provided an alternative source of income that has empowered her economically.

This summit marked her first experience with such an event, and she was pleased with the opportunity to air her grievances directly to management.

“The event has been good. At least, we've been able to channel some concerns about the app in general, and as women as well," Linda said.

"The opportunity to get them to hear us and give answers, rather than just speaking to robots on the app, makes us feel like they truly care. But we are looking forward to them taking into consideration some of our recommendations,” Linda told Myjoyonline.com.

The summit, which focused on issues related to transportation and mobility in the ride-hailing industry, fostered a sense of community among the attendees.

For many participants, the event provided reassurance that their concerns were valid and that solutions were likely to be implemented soon.

Speaking to Myjoyonline.com, Bolt's Regional Manager, North and West Africa, Lola Masha said the gathering highlighted the importance of creating open channels of communication between drivers and the platform to enhance the experiences of women in the industry.

For her, feedback is essential in running adding that the “feedback that we've gotten has also been quite positive."

“We had women partners that have been with us for five years, plus, you know, four years plus, making money to feed their families, to send their children to school, to contribute to the household income. We take so much pride in providing opportunities for families to be a lot more productive economically and to generate income to allow them to grow and to support their homes.

"So those are fantastic testimonies, where women have been working with us, year in, year out, and the fact that they've stayed with us even though they have other options that they can go to is a true testament to the type of platform that we provide them to be successful.”

Senior Operations Manager for Bolt Ghana, Henry Whyte also answered questions of the female partners during the session.