Citydia Supermarket has strongly condemned the treatment of a customer by a security guard in a viral video.

The shopper, a young white lady was abused for touching items in the shop after refusing to sanitize her hands before shopping.

An attendant at the shop defended the decision to manhandle the lady. According to him, the use of a hand sanitizer was important because the company wanted to promote a safe environment for all customers.

However, in a statement from the management of the company, stated that they do not promote any form of hate speech.

“We feel that the Security guard may have taken the case a bit too far. We pride ourselves with to keep our customers at the core of our activity, treatin them all equally,” the statement said.

In the said video, the security guard is seen in a heated argument with the lady who struggled to get out of his firm grip while he dragged her out of the shop.

So apparently the lady went to a Citydia in Ghana and refused the hand sanitiser they offer customers, and touched items on the shelves. So the staff forcibly threw her out.
Was it too harsh or are the staff justified in these heightened times of #covid19 ? pic.twitter.com/Ml6sivefbN

— Ama K Abebrese (@Ama_K_Abebrese) March 18, 2020