Audio By Carbonatix
The Electricity Company of Ghana (ECG) has announced the resolution of a technical challenge that had affected customers using MMS-compliant prepaid meters, restoring the ability of affected users to purchase electricity credits.
In a public notice issued on Monday, December 29, 2025, ECG said the challenge, which disrupted the purchase of power credits for MMS-compliant meters, has now been fully resolved.
According to the power distribution company, customers can once again successfully buy electricity credits using the ECG Power App, the short code *226#, as well as through authorised third-party vendors.
The power distributor expressed appreciation to customers for their patience and cooperation during the period of disruption, assuring the public of its continued commitment to improving service delivery.
“Help ECG to serve you better,” the notice concluded, reaffirming the company’s appeal for continued customer support as it works to enhance efficiency and reliability across its operations.
Read the full statement below
Latest Stories
-
US convicts Nigerians and Ghanaians involved in $215 global scam
12 minutes -
Stand by mothers – Sheikh Aremeyaw Shaibu urges fathers to lead by example on Mother’s Day
28 minutes -
They Left for Work, Not for Death: Honouring fallen workers across Canada, Ghana, and the world
48 minutes -
Parliament to approve new asset declaration regime – Mahama
1 hour -
Gov’t has revived collapsing SOEs – Mahama cites TOR, ADB, NIB
1 hour -
Adamus Resources saga: Lands Minister grants two-week reprieve as ministerial committee reviews lease revocation
1 hour -
Ghana handed tough heat as World Relays quest begins in Botswana
2 hours -
Don’t sit aloof when SOEs are mismanaged -Mahama urges TUC
2 hours -
Ghana Music Awards-USA unveils 2026 nominees in Kumasi
2 hours -
Mahama defends Special Prosecutor, says there is space for strong prosecutorial powers
2 hours -
From this year, persons indicted in A-G’s report will be prosecuted – Mahama
2 hours -
OMCs begin fuel price cuts as Star Oil and Goil sell petrol at GH¢13.25
3 hours -
Two dead, 4 arrested as police bust robbery gang in Upper East
3 hours -
We’re finalising new Labour Law to protect every worker in the gig economy and beyond – Mahama
3 hours -
Mali at the Crossroads: Sovereignty without Stability?
3 hours