Audio By Carbonatix
Scotland's largest hospital has apologised after a bereaved family was given the wrong body for a cremation ceremony.
Morgue staff at the Queen Elizabeth University Hospital (QEUH) in Glasgow passed an incorrectly labelled corpse to undertakers.
The mistake was only realised after the funeral service and cremation.
NHS Greater Glasgow and Clyde blamed human error and said that the staff involved had been suspended.
First reported by the Scottish Sun, the family who thought they were cremating their loved one are said to be inconsolable.
The mistake also denied another family the chance to have their relative's remains for a funeral.
Dr Scott Davidson, NHS Greater Glasgow and Clyde medical director, said: "I would like to offer my sincere apologies to both families affected.
"We have very rigorous processes for the identification and labelling of bodies from arrival in our mortuaries until their release into the care of an undertaker.
"It is of deep regret that these processes have not been adhered to on this occasion, and that as a result two families have been caused significant additional distress at an already very difficult time.
"We launched an immediate investigation into this incident and will ensure that learning is applied."
'Deeply concerned'
The £840m QEUH campus, which includes the Royal Hospital for Children, was hailed as a world leading facility when it opened in 2015.
However, it has been dogged by infection outbreaks and concerns around the water and ventilation systems.
Such issues are being investigated as part of the Scottish Hospitals Inquiry.
The Scottish government said it was "deeply concerned" by the cremation incident.
A spokesperson said: "We wish to express our sincere condolences to the families involved with this terrible incident.
"We have been clear with NHS Greater Glasgow and Clyde that they must fully investigate the circumstances.
"We will also carefully consider the findings of the senior inspector of burial, cremation and funeral directors into the circumstances."
Latest Stories
-
NDC parliamentary leadership reshuffle secured 2024 election victory – Asiedua Nketiah
23 minutes -
Agbodza visits Adaklu-Helekpe mudslide victims, warns of more danger around mountain
27 minutes -
TTAG urge government’s urgent action on recruitment and postings
40 minutes -
World Vision Ghana brings joy to Wa West children with mass birthday celebration
55 minutes -
NAIMOS arrest one foreign national and 7 Ghanaians in anti-galamsey operation in Ashanti Region
56 minutes -
Health Ministry announces mop-up exercise for validation and posting of health professionals
56 minutes -
GoldBod wins community backing for responsible mining support program in Ashanti Region
56 minutes -
Xenophobic attack: Why announce evacuation without preparation? – Minority caucus questions gov’t
1 hour -
Government failed Ghanaians in South Africa — Minority slams evacuation delay
1 hour -
Heavy downpour leaves Kaneshie, other parts of Accra flooded
1 hour -
Mahama’s STEM push aims to build curious, creative students – Haruna Iddrisu
2 hours -
Swimming stakeholders call for legitimate governance and constitutional elections in Ghana Swimming
2 hours -
Akatsi Police seize suspected cannabis consignment, driver escapes
2 hours -
EU investment in Ghana reaches $16bn – GIPC’s Boss
2 hours -
GPSCP II and TCDA partner to boost regulation and investment in tree crops sector
2 hours