United Bank for Africa (UBA) Ghana has assured customers that all deposits, transactions, and funds remain safe despite the suspension of its foreign exchange trading license by the Bank of Ghana (BoG).

In a statement issued on September 6, 2025, the bank said it is working closely with the central bank to resolve all outstanding issues.

The Bank of Ghana had announced on September 4, 2025, that UBA Ghana’s forex license would be suspended for one month, effective September 18, citing multiple violations of foreign exchange market regulations.

These included breaches of the Updated Guidelines for Inward Remittance Services by Payment Service Providers, 2023, as amended by Notice No. BG/GOV/SEC/2025/25.

The suspension also affects all remittance partnerships between UBA Ghana and DEMIs, PSPs, and MTOs.

UBA Ghana, however, stressed its commitment to “the highest standards of governance, transparency, and professionalism,” assuring customers they can continue normal banking services with full confidence in the bank’s financial strength and resilience.

UBA Ghana began operations in 2005 and currently runs 31 branches nationwide. It is a key player in trade finance, cross-border payments, remittances, and other banking services.

Its parent company, UBA Group, operates in more than 20 African countries as well as the UK, US, France, and the UAE, serving over 45 million customers worldwide.