Doctors and nurses at the Ridge Hospital reportedly refused to take in a critically injured woman who had been brought to the facility for medical attention Sunday evening.

The doctors and nurses allegedly refused to take care of the woman, who was said to be bleeding profusely from the head, because they claim the Hospital was not the right medical facility to bring her to.

This was after the Hospital staff gave an excuse explaining that they were all busy.

The good Samaritan who carried the injured woman to the Ridge Hospital, called into the Super Morning Show on Joy FM on Monday. She gave her name only as Mardey.

Recounting her harrowing experience at the government hospital, Mardey explained that around 10:30 pm Sunday, she spotted the injured woman at the Farrar Avenue in Adabraka in Accra.

A little crowd had gathered around the unconscious woman -- estimated to be in her late twenties or early thirties -- watching her bleed out.

Mardey said after inquiring about the cause of the poor woman’s condition, she was told she was knocked down by a hit-and-run driver.

She first headed to the Adabraka Police Station to report the incident and then returned to the accident scene where she met injured woman still lying helpless. 

According to Mardey, she then took the woman to the nearest government hospital which is the Ridge Hospital hoping that the bleeding would be stopped and a life saved. 

Instead, she was traumatized by the treatment she received at the government hospital.

Mardey, a business woman, said when she got the Accident and Emergency Centre of the hospital, she quickly rushed in to call a nurse but her experience from that moment onwards will later cause her to break down and cry.

“We got there, I rushed in to go and tell a nurse that we got somebody with massive head injuries; she is not conscious. The woman came, looked at the [injured] woman and because I think she [injured woman] was not well dressed – maybe she looked homeless – the woman (the nurse) looked at the [injured] woman and went back in,” Mardey said.

She said the Ridge Hospital nurses did this even though the injured woman was convulsing.

“They said they were busy”, Mardey said she was told after pushing the medical personnel to attend to the unconscious woman.

She said the police later came to the Ridge Hospital and managed to get a stretcher for the victim because the Hospital staff would not even touch her.

“Nobody, nobody…the doctors, the nurses, they refused to touch her,” a distraught Mardey told the Super Morning Show host, Nhyira Addo.

She said the woman was still unconscious when she left the hospital hours after she had brought her.

Meanwhile, Ridge Hospital Administrator, Emmanuel Taadi, says the turn of events as recounted by Mardey are highly unlikely to have happened.

Taadi however, promised the hospital would look into the complaint.

"We will investigate [the matter]. How can a nurse say that the hospital is not a place where you send a hit-and-run person? I doubt what the person [Mardey] is saying. I don’t think any health worker would say that," Taadi said.

Click to listen to Mardey's account of the incident on the Super Morning Show Monday.