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Fidelity Bank Ghana has been adjudged the bank of the year 2016 for its outstanding performance in trade financing and strong financial output.
At the 15th edition of the awards ceremony which was held at the Kempinski Hotel Accra also saw the indigenous bank winning the Best Bank in Trade Deal as well as Best Corporate Social Responsibility Bank of the year.
Speaking to JOYBUSINESS, Deputy Managing Director of Fidelity Bank, Jim Baiden attributed the achievement to the strong performance of their trade businesses.
According to him, this is a vote of confidence in an indigenous Ghanaian bank.
He said this year also marks the tenth Anniversary of the bank and based on a strong financial performance last year, he believes that this year is for Fidelity.
“Every year, we come but miss the opportunity narrowly but this year, we have been able to come this far to take the ultimate, our trade business was also strong and therefore we expect to get it," an elated Mr Baiden said.
"It’s a vote of confidence in an indigenous Ghanaian Bank, it’s a Ghanaian success story that everyone should celebrate. We have challenges but I don’t think any problem is insurmountable; we have our fair share of the challenges but have been able to navigate to sail through smoothly,” he added.
The theme for this year’s award is “enriching a healthy competitive landscape in the drive for customer relevance in banking.
Mr Baiden while thanking and dedicating the award to their customers said the awards mean a lot to the bank.
Some of the winners in the various categories include Prudential Bank as Best Customer Care Bank of the year, Bank of Africa as Best Customer Services Advisory Bank of the year while Product Innovation of the year went to Stanbic Bank Ghana.


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