Audio By Carbonatix
Fidelity Bank has urged its customers and the general public to disregard claims that the Fidelity Mobile App has been hacked.
The assurance is comeing following a viral video circulating on social media which captures excerpts of the arrest of some fraudsters who have attempted severally to defraud some bank customers through social engineering.
This is similar to mobile money fraud where fraudsters contact individuals and attempt to convince them to give out their PIN, Password, OTP or date of birth.
In a statement, the bank said its financial crime team together with the Police were able to track the activities of these fraudsters and effect their arrest.
It assured customers that the protection of their funds and data is the number one priority.
It also urged all customers and the public not to share their PIN, Password, OTP or Date of Birth with anyone as bank officials will never call to ask for this information.
Latest Stories
-
GPL 2025/26: Late Kwartemaa strike downs Hearts in Tema
5 minutes -
Ghana Faces Sierra Leone Moment as Prosecutorial Powers come under strain
15 minutes -
Don’t consume fish or seafood from Tema Shipyard until further notice – FDA warns
19 minutes -
Why volunteering might be Africa’s most underrated career accelerator
26 minutes -
ActionAid Ghana raises concern over gender gaps in Feed Ghana Programme
28 minutes -
Windstorm wreaks havoc in Gushegu, displacing nearly 2,000 residents and damaging schools
30 minutes -
Friends of Bridget Bonnie Marks her 35th birthday with donation to Kasseh Model Health Centre
1 hour -
From Ekumfi Kokodo to the Pulpit Stage: Essi Donkor’s gospel journey takes shape
2 hours -
Landfilling waste management creates no value, it’s an economic waste
2 hours -
Photos: Speaker Bagbin Commissions MPs constituency office under parliamentary decentralisation programme
2 hours -
Black Stars technical advisor Winfried Schäfer sacked as GFA shakes up backroom staff
2 hours -
Wenchi water project almost complete, critical to gov’t agenda – GWL MD
2 hours -
Anti-LGBTQ+ bill not part of government’s legislative agenda – Inusah Fuseini
2 hours -
Anti-LGBTQ Bill: Forget the rumour mongers, I’m a man of action, and will pass the bill – Speaker
3 hours -
Women and children among those killed in Sudanese army shelling of wedding celebration
3 hours