Audio By Carbonatix
The Ghana Airports Company Limited (GACL) has apologised for the disruption in the check-in systems at Terminal 3 of the Kotoka International Airport on Tuesday, July 16, 2024.
The incident occurred at approximately 7:51 PM and lasted for about an hour, causing delays in passenger processing and airline turnaround time.
The disruption was caused by a fibre optic system failure due to ongoing excavation works by the Ghana Water Company Limited (GWCL) along the fibre path of Telecel Ghana Limited between Cantonments and Teshie Nungua.
The GACL also dismissed claims that the disruption was related to a power outage (dumsor).
Passengers were promptly informed of the situation through regular updates via intermittent announcements. The issue was efficiently managed using backup internet service, allowing airlines to eventually depart for their respective destinations.
GACL management has extended sincere apologies to passengers affected by the downtime and assured them of its commitment to providing seamless facilitation through all airports operated by GACL.
Read the press statement below:
Latest Stories
-
We appeal to Ghanaians for patience as we replace more transformers – Energy Minister
7 seconds -
Power stability has improved since 2025 compared to 2024 – Jinapor
8 minutes -
Akosombo substation fire should never have happened – Ben Boakye
11 minutes -
Savannah region: Yazori Chief issues election boycott threat over underdevelopment concerns
17 minutes -
Backbone of economy in pain – Minority warns of collapse in worker morale
20 minutes -
Ghana Jazz Orchestra clocks in on International Jazz Day
27 minutes -
M-CARE’s first steering committee meeting targets chronic and mental health care integration in Ghana
27 minutes -
Bank of Ghana in 2025: Financially impaired but operationally resilient
36 minutes -
Fixing Akosombo does not end dumsor; energy crisis predates incident — Miracles Aboagye
36 minutes -
NAIMOS dawn operation leads to arrest of 49 suspected illegal miners after ambush on taskforce in Ahanta West
39 minutes -
Energy sector woes stem from political interference, not leadership failure — Kofi Bentil
57 minutes -
Communication around power outages has been ‘insincere’— Kofi Bentil
1 hour -
President Mahama breaks ground for modern 24-hour market in Asesewa
2 hours -
Video: Daniel Kofi-Kyereh ranks Andre Ayew above Essien and Appiah in blind ranking game
2 hours -
Mensa Otabil launches new book, ‘Leading the Church’, emphasizes governance and leadership transition
4 hours