The Foreign Affairs Ministry has released hotlines to curb extortion and mistreatment at the various passport offices in the country.

According to the Ministry, the decision follows several complaints it has received from passport applicants.

“The Ministry of Foreign Affairs and Regional Integration has observed with grave concerns some complaints by applicants about extortions and mistreatment meted out to them at some Passport Application Centers (PACs).”

“In an effort to deal with the menace, the Ministry is urging applicants who suffer any mistreatment or corruption to report such incidents,” the Ministry said in a press release issued on Thursday, August 17. 

It urged applicants who go through some form of extortion or mistreatment to report same through the hotlines provided. 

They are:

Email: ipab@mfa.gov.gh

024-091-3284

024-079-3072

020-455-2056

020-455-2750

026-804-9031

026-979-4871

The Ministry in the statement also urged passport applicants to pay for their passports electronically and not by cash. 

“The Ministry further wishes to remind the general public that passport applications are made on the passport application portal - passport.mfa.gov.gh and payment for the approved processing fees for the passport is made on the ghana.gov.gh platform based on the following.”

i. 32-page booklet - GH¢100.00

ii. 48-page booklet - GH¢150.00

The Minister of Foreign Affairs, Shirley Ayorkor Botchwey, last week during an unannounced visit to the passport office, bemoaned the corruption that has engulfed activities of staff and ‘goro boys and girls’.