The Chartered Institute of Crédit Management Ghana (CICMG) has launched the New Year Debt Recovery School to enhance professional competence in Ghana’s financial landscape

The launch of the school in Ghana aims to equip participants with the use of Artificial Intelligence and related tools to tackle rising non-performing loans.

At the 2025 Fellowship and Financial Inclusion Honours, CICMG honoured seasoned credit professionals who have contributed decades of service to the financial industry.

According to President Evelyn Osei Tutu, recognising these industry veterans not only celebrates their dedication but also creates a platform for collaboration with financial institutions, Small and Medium Enterprises, and the informal sector to ensure credit facilities are granted responsibly and recovered efficiently.

“If you give out loan facilities and you are not able to recover the monies, then you become a bad lender. That is why we are promoting sustainable lending practices and effective recovery, so that together we can make positive moves in the economy.”

The New Year Debt Recovery School, according to Registrar Amo Agyapong, is a hand-on, highly informative and solution-oriented training session that provide tools and strategies to strengthen credit recovery

The programme focuses on real-life recovery techniques, including the application of the Pareto principle, or 80–20 rule, to make debt recovery more efficient and reduce the burden of non-performing loans.

“We are introducing practical tools like the Pareto principle, the 80–20 rule, to help institutions manage their recovery processes more effectively. These are unique skills that empower organisations to reduce non-performing loans and make recovery easier and more structured", Mr. Amo said.

CICMG believes that through professional recognition, capacity-building, and strategic collaboration, Ghana’s financial institutions and businesses will be better positioned to improve recovery rates, promote sustainable lending, and contribute to economic growth.