Delta Air Lines has appointed Matt Long as Managing Director, Europe & Africa as the airline continues to invest in the trans-Atlantic market, ahead of what will be its busiest-ever Summer schedule to the region. In this role, Matt will help ensure Delta continues to deliver the thoughtful, reliable and best-in-class experience customers expect when flying across the Atlantic.  

Europe and Africa continue to be strategically important regions, driving a significant share of Delta’s long-haul demand and premium revenue. Matt will lead the coordination of commercial, operational and customer experience initiatives across 35 European and African markets, working closely with Delta’s in region teams and joint venture partners at Air France-KLM and Virgin Atlantic to support the airline’s long-term commercial ambitions.

He will also help shape major infrastructure and modernization projects across Delta’s key hubs in Amsterdam, Paris-Charles de Gaulle and London Heathrow while driving customer experience transformation across Europe and Africa. 

Delta’s trans‑Atlantic network now represents more than 100 peak-daily flights across Europe and Africa, including new routes like Seattle to Barcelona and Rome, New York-JFK to Olbia, Malta and Porto, Atlanta to Marrakech and expanded service to Accra and Lagos. In addition to shaping Delta’s presence in Europe and Africa as demand continues to grow, Matt will work to ensure Delta continues to deliver a consistent and premium experience for both leisure and business travelers, particularly those connecting across Delta and its joint venture partners. 

“Matt is a collaborative, forward-looking leader with a deep understanding of our global business and the partnerships that fuel Delta’s success,” said Perry Cantarutti, Senior Vice President – Alliances International.

“His experience advancing customer experience, strengthening joint venture alignment and connecting teams across borders makes him the ideal leader for this critical new role. Europe and Africa are essential to Delta’s international growth, and Matt’s leadership will help us continue elevating performance and delivering exceptional service for our customers.” 

Since joining Delta in 2013, Matt has played a key role in shaping how Delta and its partners listen to customers, elevate the journey and create seamless experiences in the airport, on board and across geographies. He brings a blend of deep consumer insight expertise, product acumen and customer experience leadership to the role and will build on more than a decade of Delta leadership experience spanning International, Alliances, Customer Experience Strategy and Commercial functions.  

In his most recent role leading Delta’s International Customer Experience Integration & Strategy team, Matt spearheaded efforts to deepen collaboration between Delta and its joint venture partners, contributing to significant improvements in customer satisfaction across the airline’s international network. Matt will be based out of Delta’s offices in Amsterdam. 

About Delta Air Lines   

Through exceptional service and the power of innovation, Delta Air Lines (NYSE: DAL) never stops looking for ways to make every trip feel tailored to every customer. 

There are 100,000 Delta people leading the way to deliver a world-class customer experience on up to 5,500 daily Delta and Delta Connection flights to more than 300 destinations on six continents, connecting people to places and to each other. Delta served more than 200 million customers in 2025 – safely, reliably and with industry-leading customer service innovation – and was recognized by J.D. Power in 2025 year for being No. 1 in Premium Economy Passenger Satisfaction.  

Headquartered in Atlanta, Delta operates significant hubs and key markets in Amsterdam, Atlanta, Bogota, Boston, Detroit, Lima, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Santiago (Chile), Sao Paulo, Seattle, Seoul-Incheon and Tokyo. As the leading global airline, Delta's mission to connect the world creates opportunities, fosters understanding and expands horizons by connecting people and communities to each other and to their own potential. 

The airline also was recognized as the top U.S. airline by the Wall Street Journal and as North America’s most on-time airline in 2025 from Cirium. We remain committed to ensuring that the future of travel is connected, personalized and enjoyable. Our people's genuine, enduring motivation is to make every customer feel welcomed and cared for across every point of their journey with us.  

In addition to the awards from J.D. Power and Cirium, Delta has been recognized as the World’s Most Admired Airline and one of the Best 100 Companies to Work For according to Fortune; the top carrier for business travelers by Business Travel News; and best U.S. airline by Forbes Travel Guide’s Verified Air Travel Awards. In addition, Delta has been named to the Civic 50 by Points of Light as one of the most community minded companies in the U.S. and the best U.S. airline by the Points Guy for the past seven years.   

Delta is America's most-awarded airline thanks to the dedication, passion and professionalism of its people.