Audio By Carbonatix
The Ghana Water Company Limited (GWCL) has responded to various complaints from water consumers in the country.
This follows initial complaints from customers over a sharp increase in their water bills.
According to Acting Chief Manager (Commercial), Mrs. Cynthia Ackah who spoke on Tuesday's edition of the Super Morning Show, the challenges may be as a result of faults in metres of the consumer.
Responding to a complaint from one Nana Yaw in Dansoman who indicated that he started receiving high bills after meters in Mrs Ackah stated that "smart meters as their name suggest are smart. They pick up leakages, so whatever happens in the premises it will pick up," she said.
She further directed consumers who encounter such challenges to report to the nearest GWCL office for investigations to be conducted or call the water service provider on toll free line 08004000.
Latest Stories
-
You are treasures to Ghana, we value you – Ablakwa assures returnees from South Africa
6 minutes -
Let’s do the right thing to save ourselves – Vice President urges Ghanaians
9 minutes -
Police bid IGP Paul Tawiah Quaye farewell
12 minutes -
Food safety: 251 food handlers diagnosed with health condition
15 minutes -
Record $7.8bn in remittances shows value of Ghanaians abroad – Ablakwa
18 minutes -
Gov’t will continue to respect, sustain press freedom – Nana Oye
22 minutes -
Mahama explores Belarus agro partnerships for food security
26 minutes -
Gov’t clears GH¢1.05bn SSNIT debt, no arrears carried into 2026 – Director General reveals
32 minutes -
Social media-fame can’t replace real talent – Nkem Owoh
50 minutes -
MOBO Awards founder, Kanya King dies at 57 after cancer battle
1 hour -
‘I was forced into acting’ – Nkem Owoh
1 hour -
Spain’s visitor numbers hit new highs as tourists avoid Middle East
1 hour -
Central African Republic to accept third-country deportees from US, sources say
1 hour -
South Africa’s Ramaphosa vows crackdown on groups behind xenophobic attacks
2 hours -
Congo says number of confirmed Ebola cases rises to 515
2 hours