The Ghana Health Service (GHS) has announced the immediate rollout of the Ghana Health Information Management System (GHIMS), a state-controlled digital platform that will now manage patient records, insurance verification, billing, and continuity of care across all public and mission health facilities.

The move follows recent nationwide disruptions to the existing privately managed clinical and billing systems, which affected patient care, insurance processing, and hospital operations.

According to the GHS, the Ministry of Health has initiated emergency stabilisation measures to ensure uninterrupted service delivery and to prevent any recurrence of the disruptions that crippled health data access in several facilities.

Under the new directive, GHIMS will become the sole authorised system for patient registration, clinical documentation, insurance verification, billing, and NHIA claims submission.

“All listed facilities are directed to adopt and operationalise GHIMS as instructed by the Ministry,” the statement said, warning that no other platform should be used for managing patient or billing data.

Health facilities have also been instructed to provide full and unconditional cooperation to deployment teams, granting them access to clinical, billing, ICT, and records areas for system activation.

The GHS further directed hospitals to supply updated staff rosters, infrastructure details, and ensure that clinical and billing teams remain on-site during the first week of rollout for retraining and workflow alignment.

The nationwide implementation of GHIMS is expected to commence in November 2025, marking a significant step toward ending private vendor control over national health data and ensuring greater transparency, security, and reliability in Ghana’s healthcare information systems.