Audio By Carbonatix
Reports reaching JoyNews indicate that the long queues being recorded at some SIM card re-registration centres in the country is due to challenges with the registration systems deployed by the telecommunication companies.
Speaking to Emefa Apawu on Joy FM's Midday News, on Thursday, a correspondent, Manuel Koranteng disclosed that personnel of the telecommunication companies (Telcos) who interacted with the JoyNews team admitted that they are facing some technical hitches in the ongoing exercise.
"We are told that the system that is being used is down. This is particularly dominant at the MTN and AirtelTigo head offices. What we were told by the officer attending to the subscribers is that, this system is a National Communications Authority (NCA) sponsored platform that all of the Telcos are using. They will not go on record with us and give us details of this platform," he said.
According to him, individuals who had come to re-register their SIM cards on Thursday at MTN's office on the Ring Road, had to wait for several hours in long queues as witnessed in some parts of Accra for the past two days.
Subscribers who interacted with the JoyNews team stated that they have been visiting the office since Tuesday, but have been unable to complete the process.

Others indicated that although they left their homes at dawn to the centre, they had still not been attended to as of Thursday afternoon.
"I have been here since Tuesday. It is too much," one of them said.
Another client complained that, "The process is too stressful. Why can't they sort it out with a merchant so when you buy your sim then you register? Coming here and the queue is not moving. People have been here since 4am. I don't know what is happening. I'm told the network is down. It is like we are going to spend the whole day here and we might probably not get the opportunity to register."
Latest Stories
-
Mahama’s administration is Ghana’s worst ever – Amin Adam
4 minutes -
BSIFF 2026 puts local language cinema at the centre of African film conversation
9 minutes -
MMFL makes strong showing at 2026 JoySports Invitational
11 minutes -
NPP vetting was candid and went beyond routine questions – Afoko
11 minutes -
CIIG 6th Insurance Excellence Awards highlights need to protect professional standards
18 minutes -
GEXIM Bank’s interest income surges 90% to GH¢153.9m – SIGA report
18 minutes -
GNFS rescues man trapped beneath loaded truck after it overturns at Kibi
19 minutes -
African Union backs Sudanese-led dialogue to end conflict
20 minutes -
VRA reverses GH¢106m loss to record GH¢88m profit in 2025
22 minutes -
University of Memphis has not terminated scholarship deal with GSA – Director-General
30 minutes -
Ken Blege announces global release of ‘He Found Me’ album
36 minutes -
The transfers to watch before window closes
45 minutes -
Nana Kwadwo Osei Bonsu I installed as Odikro of Tepa Ankaase in Ashanti Region
55 minutes -
FDA, National Security arrest suspect over sale of cigarette-shaped sweets
57 minutes -
Sammy Awuku challenges GMA over MV Sankofa’s seaworthiness and clearance
59 minutes