The Chief Executive Officer of the Ghana telecoms Chamber, is insisting network operators are not entirely to blame for the poor quality of service to subscribers. According to Kwaku Sakyi Addo it is not in the interest of operators to allow for call drops or to prevent subscribers from talking. The operators have been slapped with a 1.2 million cedi fine by the regulator- National Communications Authority for poor quality of service, a move which has seen the head of the Telecoms Chamber and the Minister of Communication Haruna Iddrisu in a ‘cold war’ of some sorts. Sakyi Addo believes penalties are not the right way to go, but the Minister thinks otherwise and both have not failed to seize the opportunity to argue their case out in public. The Telecoms Chamber CEO told Joy News there are far more serious impediments hampering the provision of quality service than a simple penalty could solve. “At some point you ought to question why. Because it is not in the interest of mobile phone operators not to allow you to talk or to have your calls truncated. “…So there is got to be a problem. Fibre cuts. More than 400 fibre cuts this year costing operators a $140,000 a month on average each to repair. “And then ofcourse there is the loss of revenue due to the inability of subscribers to access the network. That’s money. “But above all you’ve got the anger of the subscribers who are unable to access the network. The reputations of the network are at stake because of that,” he lamented. He said there are hurdles which prevent the operators to deliver quality service insisting those hurdles must be addressed for the quality of service to improve. Play the attached audio for excerpts of the interview