MTN MoMo has announced that effective April 2, all MoMo customers will be required to present valid ID cards before any MoMo cash-out (withdrawal) transaction can be processed.
As a result of this directive, all MoMo agents will be required to select the ID type and enter the ID card number presented by the customer before the transaction can be completed.
Without a valid ID card, MoMo transactions cannot be processed. Customers are expected to present any of the following ID cards -Ghana Card, Driving License, Passport, Voter’s ID, and NHIS.
The General Manager of MobileMoney Limited, Eli Hini commenting on this said, “The enforcement of this directive apart from being a regulatory requirement will also complement efforts being taken by MTN MoMo to curb MoMo fraud in the country.
“MobileMoney Limited remains committed in the fight against MoMo fraud and will continue to implement measures that will make the service safer.”
The request for ID card for MoMo transactions is not a new requirement.
It has been part of the service offering from start and is strictly enforced at MTN branch Offices or Service Centers nationwide.
To make MoMo usage safer, MTN Customers are encouraged to continue to observe the three Golden Rules for mobile money usage.
- Customers should at no point disclose their MoMo pin codes
- They should never allow other people to perform transactions on their behalf,
- They must not entertain any calls that seek to discuss their wallets or get them to respond to promotions they have not participated in.
In addition, customers who make deposits on their wallets must always check to ensure the funds have been received before they leave the vendors shop.
MTN Mobile Money wishes to assure customers of the commitment to providing a safe, secured and convenient Mobile Money experience.
- I feared for my life so I lied about being an Ewe – Caleb Kudah
- Citi FM journalist gained access to National Security premises under false pretences – Chief Director
- Affail Monney apologises for alleging Caleb Kudah breached Code of Ethics
- Information Minister visits Citi FM over alleged assault on 2 of its journalists
- Dzata Cement denies claims of selling product at ¢30 per bag
- GPL wrap: Kotoko extend gap at top after Olympics surrender lead
- Zoe Abu-Baidoo declined our invitation – National Security defends ‘Rambo-style’ invasion of Citi FM premises
- Ordering loophole allows students to eat for free at KFC for six months
- Assin North MP’s case: Cape Coast High Court dismisses allegation of bias against presiding judge
- Caleb Kudah didn’t breach Code of Ethics – GJA General Secretary
Citi FM petitions National Media Commission over assault on journalists
Millennial Street podcast takes on #FixTheCountry protests
I’ll deal with persons engaged in rosewood felling – Upper West Regional Minister
USAID promotes technology-based tracking system for criminal cases
Bono East Minister pledges completion of Kajaji SHS infrastructure
Chiefs involved in ‘galamsey’ to be sanctioned
Sunyani Municipal Hospital assures measures to improve health care following death of resident
UMB CEO celebrates Eid with customers in Tamale; donates items to Yaa-Naa’s
MTN donates to Chief Imam, 6000 families for Eid ul-Fitr
Ernest Ako (Former IGP)
First phase of US-supported Covid-19 critical case management training in Ghana ends
Social media reacts to Affail Monney’s apology on Citi FM journalist’s breach of ethics comment
Motor rider crashed to death on the Prosohene Nkwanta to Bonsu-Nkwanta road
Tanitoluwa Adewumi, 10, goes from homeless to national chess master
Ghanaian-German Centre launches podcast on migration and employment