Audio By Carbonatix
Standard Chartered Bank dominated Global Finance Magazine’s 2015 Best Consumer Digital Bank Awards in Asia, Africa and the Middle East, winning 17 country awards and 6 regional awards.
Global Finance selected winning banks based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
CEO of Retail Banking at Standard Chartered, Karen Fawcett, expressed delight at the recognition of the bank's industry-leading digital banking capabilities.
"What is central to our efforts is creating convenience for our clients, so that they have access to banking anytime, anywhere and using whatever channels they prefer", he said.
“We have invested heavily in technology and have been infusing a strong digital service culture among our staff. By being digital by design, our digital processes are end-to-end, so that clients have access to the same, seamless experience and high quality of service, whether they engage with us through mobile, online, phone banking, at the branches, or ATMs,” he adds.
Standard Chartered was awarded Best Consumer Digital Bank awards in the following countries:
|
Asia Pacific |
Africa & Middle East |
Europe |
|
Brunei |
Botswana |
Jersey |
|
China |
Ghana |
|
|
Hong Kong |
Kenya |
|
|
Malaysia |
Nigeria |
|
|
Nepal |
Tanzania |
|
|
Pakistan |
Uganda |
|
|
Singapore |
Zambia |
|
|
South Korea |
Zimbabwe |
|
Regional awards – Africa & the Middle East
|
Best Web Site Design |
|
Best Information Security Initiatives |
Regional awards – Asia Pacific
|
Best Online Deposit, Credit and Investment Product Offerings |
|
Best Bill Payment & Presentment |
|
Best in Mobile Banking |
|
Best Mobile Banking App |
Standard Chartered’s retail banking business serves the banking needs of over 9 million individual and business clients across more than 30 markets in Asia, Africa and the Middle East, through almost 1,200 branches and 5,000 ATMS, as well as digital channels.
Latest Stories
-
Eastern Regional NSA PRO laments poor conditions of service
7 minutes -
Newsfile to discuss Charles Amissah’s death, PDS, NAFCO arrests, and press freedom under Mahama
24 minutes -
GRASAG backs Rent Control over hostel price hikes, calls for urgent gov’t intervention
49 minutes -
Man Utd’s Bruno Fernandes wins Football Writers’ men’s award
1 hour -
Did the Bank of Ghana hide any losses?
1 hour -
Medicine Society calls for fair process, cautions against blaming health workers in Amissah death report
1 hour -
We remain committed to maintaining fiscal discipline to fast track BoG’s recovery – Seth Terkper
2 hours -
The Brotherhood: Panel exposes major red flags in male friendships
2 hours -
The Cost of Stabilising Ghana: Why the Bank of Ghana’s 2025 losses may be the price of macroeconomic recovery
2 hours -
Gold Fields, Ghana FA sign $5 million two-year sponsorship deal
2 hours -
From Blogging to Production: The growth of Alexander Fifi Abaka in Ghana’s media space
2 hours -
Abdul Rasheed Saminu, Azamati lead Ghana squad for African Athletics Championships
2 hours -
An encounter with Nana Addo brought me back to Ghana – Dr Osei Adutwum reveals
3 hours -
US jet fuel could be used in Europe to ease possible shortages
3 hours -
We cannot change vehicle ownership records without legal authority – DVLA
3 hours