Audio By Carbonatix
Standard Chartered Bank dominated Global Finance Magazine’s 2015 Best Consumer Digital Bank Awards in Asia, Africa and the Middle East, winning 17 country awards and 6 regional awards.
Global Finance selected winning banks based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
CEO of Retail Banking at Standard Chartered, Karen Fawcett, expressed delight at the recognition of the bank's industry-leading digital banking capabilities.
"What is central to our efforts is creating convenience for our clients, so that they have access to banking anytime, anywhere and using whatever channels they prefer", he said.
“We have invested heavily in technology and have been infusing a strong digital service culture among our staff. By being digital by design, our digital processes are end-to-end, so that clients have access to the same, seamless experience and high quality of service, whether they engage with us through mobile, online, phone banking, at the branches, or ATMs,” he adds.
Standard Chartered was awarded Best Consumer Digital Bank awards in the following countries:
|
Asia Pacific |
Africa & Middle East |
Europe |
|
Brunei |
Botswana |
Jersey |
|
China |
Ghana |
|
|
Hong Kong |
Kenya |
|
|
Malaysia |
Nigeria |
|
|
Nepal |
Tanzania |
|
|
Pakistan |
Uganda |
|
|
Singapore |
Zambia |
|
|
South Korea |
Zimbabwe |
|
Regional awards – Africa & the Middle East
|
Best Web Site Design |
|
Best Information Security Initiatives |
Regional awards – Asia Pacific
|
Best Online Deposit, Credit and Investment Product Offerings |
|
Best Bill Payment & Presentment |
|
Best in Mobile Banking |
|
Best Mobile Banking App |
Standard Chartered’s retail banking business serves the banking needs of over 9 million individual and business clients across more than 30 markets in Asia, Africa and the Middle East, through almost 1,200 branches and 5,000 ATMS, as well as digital channels.
Latest Stories
-
Algeria claim first-ever podium finish after penalty shootout win over hosts Morocco
1 hour -
NPP struggled even in traditional strongholds in 2024 – Annoh-Dompreh
2 hours -
NPP must elect strong parliamentary candidates to reclaim Greater Accra seats – Patrick Boamah
2 hours -
Abdul-Aziz Abdu-Rahaman elected NPP Upper West Regional Chairman
2 hours -
Iddrisu Sulemana edges Clifford Braimah to become NPP Savannah Regional Chairman
2 hours -
‘Arrogance of power’ is driving voters back to NPP in Ashanti Region – Paul Adom-Otchere
2 hours -
They demolish buildings and tell us they’re building 24-hour markets – Paul Adom-Otchere
2 hours -
NPP’s 2024 Bolgatanga Central Parliamentary Candidate elected Upper East Regional Chairman
2 hours -
Incumbent Northern NPP Chair wins as new faces break through in party executive elections
2 hours -
Former Health Minister Okoe Boye elected NPP Greater Accra Regional Chair
3 hours -
Joseph Kobinah Esibu elected NPP Central Regional Chairman
3 hours -
Fernandez booed by Chelsea fans as Alonso offers glimpse of blueprint
3 hours -
PSG sign World Cup winner Torres from Barcelona
3 hours -
Odeneho Kwaku Appiah beats former EPA boss Kokofu, to emerge NPP Ashanti chair
3 hours -
TDC defends statutory mandate, says its authority to develop Tema predates TMA
3 hours