The Chief Executive of Retail & Business Banking for Barclays Africa Group, Mr. Craig Bond has unveiled the bank’s new flagship branch at Nester Square – Airport City.

The transformational branch which is at the forefront of Barclays’ innovation and progression towards performance excellence is setting new standards in bespoke customer experience as it provides a platform that is significantly improving the manner in which the bank interact with customers.

Customers visiting the Barclays Nester Square branch will not only be delighted with the service but will also experience an incredible interior ambience with remarkable world class technology. These include Bulk-Cash accepting devices, iATMs, iPADS & Internet zones, and paperless banking.

According to Mr. Bond, this transformation in branch service delivery is about improved processes and technology which puts the customer at the heart of the bank’s operations.

“For almost a century in Ghana, we have assisted various stakeholders to achieve ambitions and we continue to work to reaffirm this commitment through our product and service innovations as well as deployment of cutting-edge technology”, he noted.

“We feel very optimistic about Ghana because it has a fantastic culture of innovation and entrepreneurship, and it’s a good place to operate. We try to initiate most of our service and technological innovations in Ghana because it is an important market for us and it has the appetite for novelty”.

Managing Director of Barclays Ghana said what makes the Nester Square Branch unique is the fact that it is the epitome of what banking should be.

She added, “This is part of our commitment to give customers a total superior banking experience that will help themachieve their ambitions. Our business is one of shared prosperity and we look forward to building a future together as we continue to help our customers and their businesses prosper”.