The Ghana Standards Authority (GSA) has held a sensitisation programme to educate Oil Marketing Companies (OMCs) on its newly-introduced CoreOps platform as part of efforts to digitalise its operations.
The aim was to sensitise clients and customers on the GSA new system, regarding accessing services, helping customers familiarize themselves with the functionalities once they land on the website and also understanding the advantages and benefits.
The initiative, which is ongoing to ensure that all customers of the Authority are covered, is a collaboration between the Metrology, IT, and the Corporate Communications Directorate.
About 70 representatives of the Oil Marketing Companies participated, including Mr Kwaku Agyeman-Duah, Industry Coordinator of the Association of Oil Marketing Companies (AOMC).
Mr George Omane Twumasi, Director of Metrology at the GSA, highlighted the importance of the CoreOps and encouraged stakeholders to embrace the digital platform as it would enhance their services and speed up their work processes with the Authority.
“Over the years, GSA has been working with an age-old practice of using paper and clients having to come all the way to the Authority’s premises to access our services which created a lot of inconvenience in the past,” he said.
Mr Omane, while encouraging the stakeholders to make use of the GSA CoreOps, said the time was right for the Authority and its clients to make good use of technology to facilitate businesses.
“We should all be interested in the digitalisation of GSA’s core operational services as it will improve our services to our cherished customers,” he noted.
He assured the stakeholders of the Authority’s continued support and asked them to contact the GSA should they face any challenges accessing the CoreOps.
The Stakeholders were taken through a step-by-step procedure of how to access the digital platform.
Mr Agyeman Duah, Coordinator for the OMCs, expressed excitement and appealed to the GSA to be swift in responding to queries from the use of the platform should they arise.
The GSA CoreOps is a digital platform where the Authority’s operations will be easily accessed by the public for effective and timely delivery of our services.
So far, only the three arms of Metrology – Legal, Industrial and Scientific Metrology, have been migrated onto the CoreOps.
The other core operational services of the Authority are expected to be migrated in due course.
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