Letshego Ghana Savings and Loans, a subsidiary of the pan-African lender (“Letshego Group”), with a presence in 11 sub-Saharan markets, is taking proactive steps to support its customers through the emerging economic challenges caused by the Coronavirus pandemic.

Letshego has granted payment holidays to educational institutions in its loan portfolio.

Individual customers will also have the option to apply for relief in the coming days. Letshego’s repayment holiday is effective from 1 April 2020 for a three-month period.

Letshego Ghana Chief Executive, Arnold Parker stated, “The Coronavirus pandemic is affecting businesses and more importantly lives across the country and the world at large. As a business that believes in improving the lives of our customers, this is a critical time and our customers need our support. We are therefore granting them the repayment holiday needed to enable them attend to essential needs during this period. Letshego remains committed to doing all it can to support our customers through these tough economic times.”

In addition to supporting its customers, the Letshego Group has committed more than GHS 1.5 million in direct financial support to regional government relief funds and non-profit organisations across its footprint. 

These funds are intended to support national efforts in preventing the spread of the virus, caring for those infected with the virus, as well as sustaining local economic activity.

Across all its markets, Letshego will be operating with a reduced staff complement to promote the benefits of social distancing, while also encouraging customers to avoid going into branches and rather make use of Letshego’s digital channels to access account information and apply for financial services.

Letshego Group Chief Executive, Andrew Okai added, “The health and wellbeing of our employees and customers remains our priority.  We are open and available to support our customers. Many of our people are operating from home, leveraging technology and operating via our secure digital infrastructure.  We encourage all our customers to Stay Safe and Stay Home!  Customers are encouraged to make use of our digital channels to access account information and apply for financial solutions.”

Letshego continues to partner with local government and health authorities to advocate official health guidelines, as well as align with international health advice from organisations such as the World Health Organisation (www.who.int) and the Center for Disease Control and Prevention (www.cdc.org). 

Letshego employees and customers have access to the latest facts and health information in an effort to collaborate in combatting the Coronavirus across Letshego’s footprint markets.