Audio By Carbonatix
The National Communications Authority (NCA) says it is diligently monitoring processes involved in the Mobile Number Portability (MNP) in order to correct problems that subscribers may face or are facing.
Officials of the NCA, in a statement, explained that difficulties subscribers face during the porting process are mainly due to human errors and misunderstanding of the processes involved.
The NCA’s statement follows after complaints of delays in porting, unsuccessful loading of credits and network difficulties by subscribers who have ported to other networks.
Mobile Number Portability came into effect in Ghana on July 7, 2011 revolutionize the country’s already dynamic telecom industry.
The NCA said as at Sunday, 31st July, 2011 about 21,059 subscribers had successfully ported their numbers after 25 days.
So far NCA’s analysis of data for the month of July showing porting requests completed, 10 percent were completed in 15 minutes or less, 23 percent were completed between 15 minutes and 1 hour, 34% were completed between 1 and 4 hours, 31pecent were completed between 4 and 24 hours and 2% were completed in more than 24 hours.
The fastest port recorded so far in Ghana took place in a 1 minute, 10 seconds. The average port took place in 5 hours, 21 minutes from start to finish.
According to the NCA, the figures indicated that the MNP is going on smoothly.
Story by Maame Esi Nyamekye Thompson/Adom News/Ghana
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Latest Stories
-
‘We want answers’ – Family seeks probe into 14-year-old’s death 12 days after starting SHS
4 minutes -
No preacher has the right to impose beliefs on bus passengers – Kwesi Pratt Jr backs preaching ban
8 minutes -
Africa Maritime Security Forum opens in Accra with call for stronger continental cooperation
9 minutes -
Techiman North MP fulfills promise with new CHPS Compound in Kokoago
19 minutes -
Enterprise Trustees, Sinapi Aba launch ‘Asetenapa Plan’ to promote retirement savings among informal workers
21 minutes -
Gov’t working to ensure GAUA strike is called off by October 16 – Haruna Iddrisu
26 minutes -
KAIPTC Commandant calls for continent-wide strategy to tackle Africa’s maritime security threats
38 minutes -
GRIDCo investigates Mallam substation fire as power restoration continues in Accra
38 minutes -
20% digital tax is not E-Levy – GRA boss
49 minutes -
Defence Minister calls for intelligence-sharing and regional cooperation to tackle maritime insecurity
53 minutes -
Afenyo-Markin failed to comply with procedural rules in defamation suit – Sammy Gyamfi’s lawyers
1 hour -
GRA recovered GH¢1.3bn out of about GH¢1.4 bn unpaid VAT from ECG – Anthony Sarpong
1 hour -
KMA to extend daily toll collection to nights and weekends
1 hour -
Ghana secures second consecutive term on UN Human Rights Council
1 hour -
KATH Catheterisation lab targets December completion amid specialist staffing concerns
1 hour