Audio By Carbonatix
Puma Energy is planning to open some 40 new stations by next year, 2021.
This is part of its brand strategy to become a household name across the country.
Managing Director of Puma, Henry Osei disclosed this at the oil marketing firm’s Customer Week Celebration.
According to him, the customer is royalty, hence, the desire to get closer to them.
“Whereas the market requires 50PPM fuels, we’re actually selling 10PPM fuels at our forecourt. Additionally, one major driver is the service quality. You look at every fuel station, either you visit any Puma branch, the attendance gives you top-notch quality service because it’s one of our core values-customer focus.
“We value our customers’ contribution to our business, we value the fact that you come into our forecourts to do business with us. So when you’re on our forecourt, you are king,” he pointed out.
Retail Manager, Andrews Wiafe said the company will continue to put its customer first by deepening the relationship with them. This he said is part of its growth strategy.
“We hope that we continue to serve them well, just like we did in 2020. They should be assured of high-quality fuel at very affordable prices at all our retail network. Another promise we’re also giving to our customers is that we’re going to be closer to them in 2021.
“We want to have as many stations as possible. I want to announce that we want to add as many as 40 stations to our network to increase it from our current 82 to over 120 in 2021. So, two key focus for us; quality service, improved service and expansion of our network in order to be close to them,” he noted.
Meanwhile, Chairman of Customers Dealers Association, Godwin Tamakloe, says despite the impact of Covid-19, Puma Energy has been able to grow its market share.
“Beyond the Covid, our market share is still not bad. Looking at the way we appreciate and reward our customers, it’s a good way to go,” he stated.
Latest Stories
-
From Young Nurse to Hypertension Champion: Betty Twumasi Ankrah’s Journey
49 minutes -
Ghana to mark Africa Safer Internet Day on February 10
1 hour -
‘A Tax For Galamsey’: Dr Manteaw warns NDC against shielding ‘galamsey’ DCEs
3 hours -
When a TV is not a vote but the Gospel according to the television set
3 hours -
Ghana can significantly expand domestic revenue without raising tax rates -UGBS Finance Professor
3 hours -
Policeman killed in bloody robbery on Zebilla–Widnaba road
3 hours -
Cedi under seasonal pressure as Q1 demand intensifies; one dollar equals GH¢11.80 at forex bureaus
3 hours -
Roads Minister rejects Minority’s claim of downgrading Suame Interchange Project
3 hours -
Eco-Africa Network demands dismissal of culpable officials in explosive JoyNews exposé
4 hours -
Ayawaso East vote-buying: Party will take decision after committee findings – NDC
4 hours -
Ayawaso Zongo Chiefs warn of possible chaos if NDC annuls disputed primary
4 hours -
I didn’t see failure as an option: Chicago Fire forward Shokalook
4 hours -
TI-Ghana condemns alleged vote-buying in Ayawaso East NDC primary
4 hours -
Karim Zito resigns as Asante Kotoko head coach following MTN FA Cup elimination
4 hours -
“Is your cell phone bugged?” Why privacy may be an Illusion in the age of smart devices
5 hours
