The CEO of troubled gold dealership Menzgold is urging distressed customers of the company to keep calm while they are validated to be paid back their investments.

Nana Appiah Mensah popularly known as NAM1 on Monday took to Instagram to console them, with a gospel song titled ‘Oko Yi’ to wit ‘The battle’ by Yaw Sarpong & Asomafo Group.

“I will have mercy on whom I have mercy, and I will have compassion on whom I have compassion.” #Oh my soul magnify the Lord almighty.” he captioned his post. 

Meanwhile, hundreds of customers massed up at the Kumasi and Accra offices of the firm on Monday, to validate their claims documents.

Menzgold said in a statement last week that it will begin verifying claim documents from customers as part of an elaborate process to settle their locked-up funds.

According to the statement from the firm, the validation of documents regarding claims of the customers will start on October 28 from 9 am to 4 pm each day.

The validation process ends on November 28, 2019.