The National Communications Authority (NCA) has described the nationwide internet disruption as unprecedented.
According to the Authority, it does not know when the disturbance will be resolved.
The NCA cited multiple undersea cable disruptions as reasons responsible for the limited capacity of mobile and fixed data services nationwide.
In a press release dated March 14, the NCA said “The disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote D’Ivoire and with some disruptions in Portugal. This has led to a significant degradation of data services across the country.”
The release added that Mobile Network Operators (MNOs) were working round the clock to ensure that full services were restored.
“It is important to note that the Mobile Network Operators (MNOs) have redundancies on other cables and are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels,” the release added.
Speaking to JoyNews, Manager at the NCA’s Regulatory Administrations Division, Ntim Yeboah-Kordieh, said they are working with the various stakeholders to restore the services.
"We've never experienced this, a situation where all our submarine cables are down," he said on Thursday.
"We are looking at putting all our resources together to resolve our issues first. After that we can talk about the way forward.
Chief Executive Officer of the Ghana Chamber of Telecommunications Ken Ashigbey says the telcos are working with the national security and submarine engineers to determine the cause of the disruptions.
Latest Stories
-
AI can dis-inform; media must be cautious in its usage during election – Caroline Anipah
7 hours -
Finance Minister urges GRA Customs Division to intensify revenue collection efforts
14 mins -
Work hard to exceed expectations – Finance Minister to Customs officials
46 mins -
World Bank and IMF can press Ghana to rethink ‘punitive’ LGBTQ law – CSOs, others
1 hour -
Ghana’s secondary education ranking misrepresented – MoE
1 hour -
Roads leading to Manhyia Palace to be blocked on Sunday
1 hour -
Fifa defends Club World Cup schedule
3 hours -
MEL Findings reveal Indigenous knowledge crucial for western science, disaster risk management & climate adaptation
3 hours -
Ahafo Ano South East: Voter registration turns chaotic as 2 sustain machete wounds
3 hours -
NMC to hold national conference on disinformation
4 hours -
MPs call on government to prioritise action on coastal devastation
5 hours -
Ghana Meteo warns of thunderstorms, variable rains over the country
5 hours -
Why appoint a parliamentary Candidate as MD for a struggling state bank? – Bright Simons asks
5 hours -
Brazil floods drive thousands from their homes
7 hours -
The media must provide accurate and unbiased information about candidates – Suzanne Nti
7 hours -
Election 2024: Let’s vote on values, not party lines – Dr Lawrence Tetteh
7 hours