In a bid to enhance fair banking practices in the financial sector, the Bank of Ghana held a sensitisation program for officers of the customs division of the Ghana Revenue Authority to address pertinent banking issues of financial crimes.
Speaking to Joy Business, Director of Financial Stability Services at the Bank of Ghana Dr. Joseph France stated that having an in-depth understanding of banking and other financial related issues will go a long way to enhance consumer confidence in the financial sector.
“The investor public needs to know what goes on. Even though we have set up structures for the institutions to educate the public by way of their products, the Central Bank has taken upon itself to also do reinforcement by making the public get to know what goes on the market and what is safe for them to do”.
Assistant Commissioner of Customs in charge of Technical Training, Alpheus Quianoo said the sensitisation programme will provide efficient and effective mechanism for handling consumer complaints related to the provision of financial services.
“As officials of the Ghana Revenue Authority we hope by the end of this programme we are likely to appreciate the documents that are presented to us for financial transactions to justify valuation and assessment of duty for commodities that are presented to us in manner that we can also validate the authenticities of those documents”.
The Bank of Ghana said in recent times it has recorded a rise in the number of complaints on the services provided by their licensed institutions.
Most complaints bothering on issues such as delays and non-payment of investment, non-disclosure of information, interest rate calculations, restructuring of loans, remittances and other forms of financial disputes, some of which are borne of fraud as customers compromise their defense.
Latest Stories
-
Woman allegedly brings dead man to bank to take out a loan
4 mins -
It’s a good feeling to score against PSG because I’m a Marseille boy – Andre Ayew
30 mins -
Joe Lartey Sr: A voice that brought life to Ghana sports and beyond
1 hour -
Bawumia promises to tackle issue most dear to Ghanaians as he begins nationwide campaign
2 hours -
Indian couple donate $24m fortune to charity to adopt monkhood
2 hours -
Australians call for tougher laws on violence against women after killings
3 hours -
African Development Council establishes mission in Benin for Francophone countries
3 hours -
Okyeame Kwame reveals his secret to longevity in music industry
3 hours -
Youthful-looking 60-year-old woman qualifies for Miss Argentina contest
3 hours -
Ejisu By-Election: Campaign heats up as NPP holds final rally ahead of Polls on Tuesday
3 hours -
Rwanda plan: Irish government wants to send asylum seekers back to UK
4 hours -
Ice cubes now cost more than bread and milk in parts of Mali
5 hours -
Titanic gold pocket watch sells for £900,000
6 hours -
Elon Musk in China to discuss enabling full self driving – reports
6 hours -
Foreign Affairs Ministry advises against travelling to Northern Mali
7 hours