The Ghana Revenue Authority (GRA) says it has reimbursed over 120,000 customers for wrongful deductions in the implementation of the Electronic Transfer Levy (e-levy).
This is according to the Head of the Project Management Unit of the Authority, Isaac Kobina Amoako.
Mr. Amoako, made this known to the media on the sidelines of sensitization by the Ghana Revenue Authority for some trade associations in Accra on Monday.
According to him, this amount is from just one particular charging entity on the first day of implementation.
“The data we had for those who had a refund on 1st of May from one particular charging entity was around 120,000 customers whose monies have been refunded for 1st of May. I do not have the statistics for the other charging entities and for the other days that the reversal has been made. We’ve met Mobile Money Association, and we’ve seen that the transfers have stabilized.”
“People are now gaining confidence that when they transact with the vendors, cash is not affected by the e-levy. Cash-out is also not affected by e-levy and online businesses are being protected so that when you are purchasing online you don’t have to pay e-levy.”
The implementation of the levy was initially greeted with displeasure from the public, with panic withdrawals hitting various mobile money vending stations.
Some persons were overcharged while others had monies deducted from their accounts even though their transactions were exempted from paying the levy.
Many took to social media to vent their frustration with the situation. However, the GRA has said it has refunded their monies to them.
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