Izwe Savings and Loans Plc has acknowledged six loyal customers, 13 members of staff and 10 Independent sales agents who have been with the company since its inception 10 years ago at a virtual cake-cutting ceremony as part of its 10th-anniversary celebrations. 

The cake-cutting ceremony was held virtually with management, customers and a handful of staff present. All 12 branches of the company across Ghana joined via video links with their own identically branded cakes to mark this special anniversary.

Management presented shopping vouchers to long-serving staff for their dedication to the institution while the loyal customers were each given a 42-inch television set to thank them for their loyalty over the years. 

Addressing the staff, Chief Executive Officer of Izwe Savings and Loans, Raymond Kwakye Bismarck, urged increased commitment to the needs of customers.

“It is very important to note that the customers we have onboard are customers who have the same focus and vision that we have for them. As an entity, we want to be a major player in this market, supporting small and medium enterprises to build and grow their businesses,” he said. 

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Mr Bismarck said that Izwe Savings and Loans would continue to work to improve the experiences of customers, adding, his hard-working staff will be at the centre of this drive. 

“We assure customers and employees that this business will continue to be managed in a very sustainable way to provide job security for staff and better services for our customers,” he said. 

The cake-cutting ceremony comes after customers were hosted at a special appreciation dinner for key customers of the company in early August. 

Izwe Savings & Loans Plc is a subsidiary of Izwe Africa, a company founded in South Africa in 2004 and expanding into the rest of Africa, with the intent to purposely shape Africa’s future with innovative life-changing financial solutions. 

With a number of financially astute shareholders who have financial interests in diverse sectors of the economy, Izwe is a well-established and secure financial institution. 

In the last decade, Izwe has followed a steady upward progression.

By weaving responsible lending principles into every level of its business, the company ensures that it has a solid foundation on which to build strong, lasting relationships, increase customer retention and reduce financial risk.