Star Oil Ghana has dismissed demands from Ghana Link Network Services Ltd. for an apology, following allegations that recent fuel supply interruptions were linked to the Integrated Customs Management System (ICUMS).

The oil marketing company insists there is no justification for issuing an apology.

In a Facebook post on Monday, March 9, Kwame Tieku, Chief Executive Officer of Star Oil Ghana, clarified that the statement raising concerns over fuel supply was issued jointly by Star Oil and GOIL PLC, noting that both companies had reported similar operational challenges.

“I hear ICUMS is asking Star Oil for an apology. They deserve no such apology. The two largest OMCs in Ghana have issued similar statements today, and a note by COMAC to its members I have seen also blames ICUMS,” he said.

The dispute stems from an earlier warning issued by Star Oil, which linked potential fuel shortages to technical issues with the ICUMS platform, used to process tax obligations and facilitate the lifting of petroleum products from depots. GOIL PLC similarly reported operational difficulties during the same period.

Ghana Link Network Services, however, refuted the claims, insisting that the system had remained fully operational since March 6, allowing transactions to proceed without disruption.

In a statement on March 9, the company described the allegations as “false, misleading, and wholly without basis.”