The Vice President, Dr. Mahamudu Bawumia has launched the “Citizen App".

The Citizen App is designed as a personalised platform for all Ghanaians, aiming to improve access to a wide range of government services while delivering real-time information to users.

Dr. Bawumia said the platform will encourage the citizenry to embrace technology as it removes duplication of data collection.

“With this interoperability you only need to submit data once to the system. Once that’s done, it can be assessed by the GRA, Drivers Vehicle and Licenses Authority, Insurers, Business Registrations, etc…What Ghana has done, many advanced countries have not yet done it. So we are moving in a direction which has many opportunities,” he said.

He stated that coordinating the data will also reduce cost and help enhance efficiency in the public sector.

The Finance Minister Dr. Mohammed Amin Adam stressed the importance of transparency in revenue mobilization, emphasizing how the app could support this goal.

“With the Citizen APP, all government transactions will be fully traceable and accountable. This digital platform will allow us to track payments, services, and interactions in real time, greatly reducing the risk of financial mismanagement and corruption.”

Julie Essiam, Commissioner General of the Ghana Revenue Authority, also endorsed the app's potential, stating that Ghana is the first country to undertake such initiative in Africa.

“Ghana is the only country that has launched this APP in Africa. We are now rubbing shoulders with the developed market; Estonia, US, Dubai and other developed markets.”

The Data Interoperability System refers to the ability of different applications, platforms, or systems to exchange and interpret data seamlessly, regardless of their underlying technologies.

One of the standout features of the CitizenApp is its Data Interoperability System.

This system facilitates the meaningful exchange, interpretation, and utilization of data across different systems and platforms.

By connecting various technologies and formats, it ensures seamless communication across multiple sectors.

Essentially, the CitizenApp will eliminate barriers between previously isolated data systems, allowing them to collaborate efficiently.