Inlaks, a systems integrator and ICT provider in sub-Saharan Africa, has announced the appointment of Charles Ifedi as its new Chief Executive Officer, Africa Operations.

A seasoned business executive, technology consultant, and entrepreneur, Charles brings over 25 years of global experience in driving fintech innovation and delivering transformative digital solutions.

He succeeds Interim CEO Henry Okolo, who returns to his earlier role in Inlaks as Board Director.

Charles is widely recognised as a pioneer in the fintech and digital payments industry.

He co-founded Interswitch, Africa’s foremost private electronic transaction switching and payment processing company, and served as the pioneer CEO of Verve International, where he led its growth into the continent’s leading card payments brand. He is also the founder of eBanqo, a conversational AI company revolutionising customer engagement and support operations.

Speaking on his appointment, Inlaks Chairman, Mohammed Hayatudeen, said:

"We are pleased to welcome Charles Ifedi as our new Chief Executive Officer. His proven track record of building and scaling technology-driven businesses, and his industry expertise, aligns perfectly with our vision for growth and innovation."

Beyond his entrepreneurial achievements, Charles has held strategic roles at American Express, PwC, and Accenture, with experience spanning Africa, Europe, and the United States. His expertise in fintech, digital transformation, and business strategy positions him to lead Inlaks into its next phase of expansion and innovation.

Commenting on his appointment, Charles Ifedi stated,

“I am excited to join Inlaks at such a pivotal time. The company is well-positioned to make significant strides in the finance and technology industry, and I look forward to working with the team to enhance customer experiences and create lasting value for our stakeholders”.

Charles holds a First-Class Honours degree in Computer Science from the University of Ilorin, an MBA from Cranfield University, UK, and a Doctorate in Business Administration from Georgia State University, USA. Under his leadership, Inlaks will accelerate its growth strategy, deepen market penetration, and reinforce its position as an industry leader.