Audio By Carbonatix
MTN Ghana has embarked on a drive to appreciate its customers and reaffirm its commitment to delivering distinct customer service.
This is part of the 2022 Global Appreciation Week.
Global appreciation week is a week that is set aside for MTN employees to show appreciation for each person’s contribution to the company’s performance.
The first day was dedicated to the brand. Day two of the appreciation week was dedicated to customers and MTN staff who took the SIM registration exercise to the doorsteps of customers in Ghana. Customers were registered in the comfort of their homes and offices.
In addition to SIM registration, staff interacted with customers and addressed their concerns. The CEO of MTN also sent SMS messages to MTN customers.
The rest of the days focused on appreciating exceptional team members and individuals whilst the final day was used to celebrate our communities.
Commenting on this year’s customer appreciation week, the Chief Customer Services Officer, Jemima Kotei Walsh said, “We want to thank all our customers for their support over the years. We appreciate your loyalty and we have you at heart.
"Therefore, we have dedicated our customer appreciation week to serving you in your comfort zone by bringing the SIM registration exercise to your doorsteps. We are undertaking this exercise across the country to ensure that every customer can conveniently register”.
She urged those who have not yet registered their sims with the Ghana card to do so immediately.
She said, “We are urging customers who have not yet started the process to link their Ghana card with USSD *404# or use the MTN web portal https://simregistrationportal.mtn.com.gh before they come to our touchpoints for the biometric capture.
"Customers can complete the registration by either visiting the nearest service centre for the biometric capture. Alternatively, customers can download the SIM Registration Self Service app on google play to complete the registration”.
The Customer appreciation week was marked in all 19 MTN operations.
Latest Stories
-
GMTF Administrator hails NHIA boss on first anniversary
34 minutes -
Today’s Front pages: Friday, September 4, 2026
47 minutes -
From Kantamanto to the TEDx Stage: How waste became innovation
47 minutes -
MMDCEs charged to ensure Landing Beach Committees do not sell premix fuel beyond approved prices
2 hours -
The Inconvenient Truth: Democracy does not fail in The Chamber, it fails in the Committee Room
2 hours -
There is absolutely nothing wrong with what the Chief Justice said
2 hours -
App launched to help Ghanaians verify prospective partners’ marital status before marriage
2 hours -
‘I have gone through a lot these past 2 days’ – A-Plus reveals after New Winneba violence
2 hours -
DBG takes GH¢2.5bn development funding beyond Accra as it pushes industrial transformation
2 hours -
Vice President Jane Opoku-Agyemang calls for accurate teaching of slavery history in schools
2 hours -
Ghana has duty to preserve slave-trade sites and tell their full story – Vice President
2 hours -
West Africa can be self-sufficient in rice production – John Dumelo
3 hours -
Over 300 arrested over extremist recruitment attempts along northern border – Agalga
3 hours -
Housing Minister seeks shorter construction period for Kaneshie–First Light Road works
3 hours -
Ghana cannot afford complacency over extremist threats – Agalga
3 hours