MTN Ghana has announced that its Service Centres across the country will be closed for the Holiday Season from December 29, 2021, to January 3, 2022.

The closure of the Service Centres is part of broader measures taken by the business to stem the spread of the Covid-19 pandemic especially in the wake of the new Omicron variant, which has been proven to have a higher transmissibility rate.

MTN Service Centres to be closed due to escalating public health issues
Mtn Chief Customer Relations Officer, Jemima Kotei Walsh

Speaking on the development, Jemima Kotei Walsh, Chief Customer Care Officer, said, “The business will use this opportunity to encourage customers to use our digital channels during the period of the closure of the shops.

The channels include the company’s Official Social Media Handles namely; Twitter: @MTNGhana or @AskMTNGhana; Facebook: MTNGhana, WhatsApp:0554300000, and 0555300000. Customers may also call MTN’s toll-free number 100. MyMTN App and Ayoba are additional apps that can be used during and after this period.

MTN Service Centres to be closed due to escalating public health issues
Chief Customer Relations Officer – MTN Jemima Kotei-Walsh

In addition to these channels, field teams made up of retail vendors and Momo agents across the country will be operating and will provide additional support.

MTN Ghana continues to encourage all Ghanaians to observe the appropriate health protocols outlined by the Government, Ghana Health Service and the World Health Organisation (WHO).



NULL Invalid API key or channelobject(stdClass)#8554 (1) { ["error"]=> object(stdClass)#8579 (3) { ["code"]=> int(403) ["message"]=> string(117) "The request cannot be completed because you have exceeded your quota." ["errors"]=> array(1) { [0]=> object(stdClass)#8484 (3) { ["message"]=> string(117) "The request cannot be completed because you have exceeded your quota." ["domain"]=> string(13) "youtube.quota" ["reason"]=> string(13) "quotaExceeded" } } } }