Audio By Carbonatix
The Electricity Company of Ghana (ECG) has assured consumers that the technical challenge with respect to the prepayment system will be rectified by the close of the day on Thursday, May 5.
In a statement on Thursday, the power distribution firm said its ICT team is working assiduously to rectify the challenge and restore the Nuri prepayment system back to normalcy.
“ECG wishes to assure the affected customers that our ICT team is working assiduously to rectify the challenge and restore the Nuri prepayment system back to normalcy by close of the day, May 5, 2022”.
In the last couple of days, consumers have not been able to recharge or purchase credit due to a bungled software upgrade.
This has created inconvenience for consumers since those whose credit has run out cannot top-up their prepaid accounts.
But the ECG’s release expressed regret to consumers about the inconvenience created.
Latest Stories
-
James Gyakye Quayson to serve as Special Guest of Honour at Ghana–Australia Trade and Investment Forum 2026
23 seconds -
Flood reporting must go beyond disasters to demand accountability – Jacqueline Ansomah Yeboah
2 minutes -
Woman found dead, mother unconscious with 12-year-old girl in critical condition at Effiduase
3 minutes -
Poor maintenance, not poor engineering alone, is driving Accra’s flooding – Engineer
10 minutes -
BoG calls for industry-wide system to fight fraud across banks, fintechs and mobile money platforms
13 minutes -
Flood-damaged Aflao Market road prompts temporary intervention as calls grow for permanent fix
24 minutes -
Recurring floods expose growing humanitarian crisis in Agbozume as hundreds receive emergency relief
31 minutes -
Margins delivers first GAM ID – President Barrow is inaugural recipient
40 minutes -
Drug Abuse and Ghana’s Human Security Crisis: The silent destruction of a generation’s potential
1 hour -
Floods ravaged Ghana could generate GH¢556 in economic benefits for every GH¢1 invested in sanitation
1 hour -
Digital payments can formalise Ghana’s informal economy, but fraud threatens uptake – Economist
2 hours -
Gov’t pays $700m Eurobond bill ahead of schedule, total hits $2.1bn
2 hours -
‘Suspend it now’ – FABAG appeals directly to Mahama to halt new import verification programme
2 hours -
Gov’t cannot talk ease of doing business while adding more costs – FABAG rejects Ghana Easy Pass
2 hours -
You cannot threaten people into silence about their own history
2 hours