The Minister for Communication, Digital Technology and Innovations, Samuel Nartey George, has launched the Integrated Courier and Logistics Management System – Ghana (iCOLMS-GH), a new digital platform designed to regulate the country’s rapidly expanding courier and logistics sector while restoring trust and safety in e-commerce deliveries.

Speaking at the launch in Cantonments on Thursday, the Minister said the platform fulfils a commitment made by the ministry following the chaotic enforcement exercise in August 2025 that saw hundreds of motorbikes seized during a joint operation by the Postal and Courier Services Regulatory Commission and the Ghana Police Service.

He explained that government intervened at the time to halt the crackdown and instead develop a simple digital system that would enable operators to regularise their activities without disrupting their livelihoods.

George noted that the courier and logistics sector has become a critical backbone of Ghana’s digital economy, connecting businesses and consumers across the country.

However, the rapid growth of e-commerce and delivery services has exposed regulatory gaps, including the emergence of unregistered operators whose activities undermine legitimate businesses and erode consumer trust.

The Minister explained that iCOLMS-GH introduces a fully digital and paperless licensing regime, enabling courier companies and individual riders to apply for, renew and verify their regulatory status online.

The platform integrates with national systems such as Ghana.GOV and the National Identification Authority, with future integration planned with the Ghana Police Service’s Traffitech-GH platform to strengthen verification and compliance monitoring.

He said the system will also empower the public to verify the legitimacy of courier companies and riders before entrusting them with deliveries, while giving the regulator the ability to monitor operators in real time to ensure safety and industry standards.

George urged courier companies and individual riders to embrace the new platform, describing iCOLMS certification as a “badge of professionalism and accountability”.

He also encouraged the public to use the portal to verify delivery operators and support efforts to build a safer logistics ecosystem.

“For the consumer, security – the currency of e-commerce – is what this digital platform guarantees.

Through the iCOLMS-GH portal, every member of the public is empowered to verify the regulatory status of a courier company or rider before entrusting them with their item of value,” he stated.

The Minister further announced a 19-day grace period for all courier companies and individual riders to register on the platform, after which enforcement will resume nationwide.

The moratorium on enforcement remains in place from March 12 to March 31, 2026, after which the Ghana Police Service and PCSRC task forces will begin strict regulatory enforcement starting April 1, 2026.

“All existing courier companies also have that same period within which to onboard and integrate their systems with the iCOLMS-GH digital platform. Failure to comply will attract various regulatory sanctions.

This time, however, there will be no excuses. The system is live, the process is digital, and there shall be enforcement,” he added.