The Electricity Company of Ghana (ECG) has rolled out a new billing system as part of ongoing reforms to improve operational efficiency and address revenue leakages, Minister for Energy and Green Transition, John Jinapor, has announced.

Speaking at the Government’s Accountability Series at the Jubilee House on Wednesday, July 16, Mr Jinapor explained that the decision to overhaul ECG’s billing process was triggered by serious inefficiencies identified in the previous system.

“When we assumed office, we realised that the billing system was not fit for purpose. There were a lot of irregularities, and I am happy to note that ECG has successfully transitioned to a new billing system called Zeals,” the Minister said.

According to him, the new platform is designed to modernise ECG’s billing operations, enhance transparency, and tighten controls over the company’s revenue collection processes.

“ECG has also taken advantage of the transition to improve its entire commercial process, ensuring better accountability and efficiency in revenue generation,” Mr Jinapor added.

In a related development, the Minister revealed that the ECG has also been directed to implement a cash water flow mechanism and operate a single treasury account with Ghana Commercial Bank, as part of broader financial reforms.

“I am happy to announce that all these directives have been complied with,” he said.

Mr Jinapor emphasised that these interventions are part of the government’s long-term vision to transform ECG into a more transparent, accountable, and commercially viable power utility, capable of sustaining reliable electricity delivery to Ghanaians.

ECG sees significant growth in revenue generation

Mr Jinapor also revealed that the Electricity Company of Ghana (ECG) has recorded an increase in revenue generation in recent months.

"ECG's monthly revenue is witnessing some significant increase, this increase represents about a 47.3% increase as compared to the same period last year. And so as you can see, we are seeing some real significant increase in revenues."

However, the Minister cautioned that while the revenue gains are encouraging, they remain insufficient to fully address the broader challenges confronting the country’s electricity sector.

He underscored the need for innovative and diversified funding mechanisms to support long-term infrastructure development, reliability, and sustainability.

"Because of the huge challenges and the debt that we encountered, we need to pursue additional policy measures to ensure that we put the power sector on track."