The Managing Director of Ghana Water Limited, Adam Mutawakilu, has urged the public to promptly report any construction activities that may be interfering with water supply in their communities.

Speaking on the Joy Super Morning Show (SMS) while discussing ongoing water challenges across the country, Mr Mutawakilu expressed concern about the increasing number of pipeline damages caused by contractors who fail to notify the utility company before commencing work.

“I want to encourage customers: if you see a contractor working on the route at your place, please just report to the nearest Ghana Water Limited office,” he said.

According to him, many pipelines are damaged during construction projects, particularly those awarded by district assemblies, without any formal communication to the water company.

“Most of the pipelines during the construction, especially contracts that are awarded by the district assemblies, they break these pipes without reporting, and they don't inform Ghana Water about their construction that is going on,” he stated.

Mr Mutawakilu cited a recent incident at Kasoa as an example of the growing challenge. He explained that after deploying a team to investigate water supply interruptions in the area, officials discovered that a local contractor had tampered with a major pipeline.

“One came up at Kasoa when I sent a team there. We saw that actually there was a local contractor, and he had cut the pipe, blocked it, and continued with his road construction,” he revealed.

The managing director noted that such actions often result in prolonged water shortages for residents, as the company is unaware of the damage until customers lodge complaints. He stressed that early reporting by the public would enable Ghana Water Limited to respond swiftly and restore supply.

“So I want to encourage customers to quickly report to us. If there is any construction going on around your area, and since that work started, you have not been getting water. Just like we go and investigate and do the testing,” he added.

Mr Mutawakilu assured customers that once reports are received, the company deploys technical teams to assess the situation, conduct the necessary testing, and undertake repairs where required.

He reiterated that tackling water supply challenges requires collaboration between the utility provider and the public, urging residents to remain vigilant and proactive in safeguarding critical water infrastructure.