The Christian Health Association of Ghana (CHAG) has announced that 39 of its healthcare facilities have achieved SafeCare Level 4, a major milestone in the quest for quality healthcare delivery standards.

This was revealed at the commissioning of the CHAG-SafeCare Hub in Accra, a cutting-edge facility designed to embed SafeCare principles in the healthcare system and drive sustainable quality improvements.

Speaking at the event, the Executive Director of CHAG, Dr. Peter Yeboah, commended the progress made since the adoption of SafeCare in 2019, emphasising its transformative impact.

“It’s been five years of piloting SafeCare. Five years of living with SafeCare, and we have a lot to celebrate. With our 28 internationally certified assessors, all CHAG facilities have gone through the SafeCare Assessment Processes. We have also recorded a 91 percent improvement in overall quality of care in all CHAG facilities,” he stated.

Dr. Yeboah said that 70 percent of CHAG facilities have transitioned through various SafeCare levels, moving closer to global benchmarks.

“When SafeCare began in 2019, we only had four facilities at Level 4. I’m glad to announce that 39 CHAG facilities are now SafeCare Level 4—just one point short of the ultimate. This demonstrates our unwavering commitment to patient-centered care and quality improvement,” he added.

The newly inaugurated SafeCare Hub is a tangible expression of this commitment, designed to support CHAG’s mission of delivering healthcare excellence.

“This edifice, christened the CHAG-SafeCare Hub, demonstrates our leadership and stewardship responsibilities in safeguarding and hosting SafeCare to its success and sustainability level,” Dr. Yeboah remarked.

The facility will function as a hub for targeted training, teaching, and research, as well as monitoring healthcare quality and ensuring data-driven resource allocation.

“This facility will serve as a sanctuary of excellence for health quality and safety improvement. It is a bold step toward ensuring that every individual receives care marked by safety and dignity,” Dr. Yeboah noted.

He further urged stakeholders to consolidate the gains made under the SafeCare initiative and integrate its principles into the wider healthcare system.

“We must consolidate our achievements at all levels. It is time to set up functional structures and systems to embed and embrace the SafeCare culture so that it becomes part and parcel of the entire system,” he said.

The SafeCare programme, the brainchild of PharmAccess, has significantly improved healthcare delivery across CHAG’s facilities, serving over eight million Ghanaians annually.

The new hub is expected to foster even greater strides in quality assurance and patient satisfaction, reinforcing CHAG’s role as a leader in quality healthcare delivery.