Audio By Carbonatix
Universal Merchant Bank Ltd. (UMB) has publicly apologised to Engineers & Planners Company Limited (E&P) for disseminating inaccurate information about the company’s financial standing with the bank.
The bank clarified that E&P has fully settled its credit obligations and currently has no outstanding debts with UMB.
In a statement, UMB acknowledged the error and assured E&P and the public that it has taken necessary steps to correct the inaccurate records with credit reporting agencies.
The bank expressed regret for any inconvenience caused to E&P as a result of the misinformation.
The apology underscores UMB’s commitment to maintaining the highest standards of accuracy, professionalism, and fairness in its customer relations.
This development highlights the importance of clear communication and meticulous record-keeping within financial institutions to ensure the trust and confidence of their clients. E&P has yet to comment on the matter.
Latest Stories
-
Ghana is rising again – Mahama declares
2 hours -
Firefighters subdue blaze at Accra’s Tudu, officials warn of busy fire season ahead
2 hours -
New Year’s Luv FM Family Party in the park ends in grand style at Rattray park
2 hours -
Mahama targets digital schools, universal healthcare, and food self-sufficiency in 2026
3 hours -
Ghana’s global image boosted by our world-acclaimed reset agenda – Mahama
3 hours -
Full text: Mahama’s New Year message to the nation
3 hours -
The foundation is laid; now we accelerate and expand in 2026 – Mahama
3 hours -
There is no NPP, CPP nor NDC Ghana, only one Ghana – Mahama
3 hours -
Eduwatch praises education financing gains but warns delays, teacher gaps could derail reforms
3 hours -
Kusaal Wikimedians take local language online in 14-day digital campaign
4 hours -
Stop interfering in each other’s roles – Bole-Bamboi MP appeals to traditional rulers for peace
5 hours -
Playback: President Mahama addressed the nation in New Year message
5 hours -
Industrial and Commercial Workers’ Union call for strong work ethics, economic participation in 2026 new year message
7 hours -
Crossover Joy: Churches in Ghana welcome 2026 with fire and faith
7 hours -
Traffic chaos on Accra–Kumasi Highway leaves hundreds stranded as diversions gridlock
7 hours