Pearl Nkrumah, Executive Director for Retail and Digital Banking at Access Bank Ghana

Access Bank Ghana has visited the Kasoa New Market with AccessClosa, its Agency banking platform and is scheduled to go to the Madina market tomorrow, 13th October 2022.

This is in line with the Bank’s expansion drive aimed at bringing banking closer to customers through designated agents certified by the Bank.

AccessClosa is an innovative medium through which Access Bank reaches the under banked and unbanked population which research reveals is over 57% in Ghana.

Access Bank has employed the services of persons in local neighborhoods to serve as agents in offering banking services.

Speaking in an interview, Pearl Nkrumah, Executive Director for Retail and Digital Banking at Access Bank Ghana said AccessClosa is a great opportunity for everyone to acquire a bank account as banking services have been made accessible to cherished customers through the medium.

“As part of our Bank’s strategy to make banking accessible to every Ghanaian, we officially launched AccessClosa in July this year to enable customers enjoy the convenience of banking right in their neighbourhoods. Through the AccessClosa medium, we are also offering an exciting opportunity for all interested eligible persons to earn up to GHS10, 000 monthly commissions through AccessClosa”.

She explained that AccessClosa is a function of commercial banks that allows banks to contract third party retail entities as agents. Pearl called on persons who have retail outlets such as pharmacies, barbering shops, mobile money kiosks and supermarket among others, to grab the opportunity.

Hetty Mercer, Head of Agency Banking at Access Bank also touched on eligibility criteria for one to be an AccessClosa Agent.

She explained that “an agent must be a customer of the Bank with a registered business, must have a business account and open an additional account called an AccessClosa account, must be profiled, trained and branded as an AccessClosa Agent to be able to render services.

Ms. Mercer shed light on the mandate of AccessClosa agents. “AccessClosa agents can facilitate customers’ accounts opening, facilitate cash withdrawal and deposits, card requests, funds transfer, balance enquiry, bill payment services, mobile money services, remittance and insurance payment”.

Operating from 54 business locations across the country with over 3000 agents, Access Bank continues to build solid long-term relationships with customers based on trust, digital innovation, good customer service and transparency.

The Bank has over the years developed a deep understanding of its customers, delivering excellent services and empowering them to achieve more through financial inclusion.

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DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.