Audio By Carbonatix
Scancom PLC (MTN Ghana) has implemented an upward review of its voice and data prices for most of its products and services for both pre-paid and post-paid customers.
The new pricing takes effect on Tuesday, November 28.
The price review impacts voice, SMS (text messaging) and data including Fiber Broadband and Fixed Wireless Access (4G Router/Turbonet) customers.
According to the telco, "The review has become necessary due to increased operational costs. The review will allow MTN Ghana to continue to make the investments required to sustain its business going forward."
Explaining the reason for the increase, the Chief Commercial Officer for MTN Ghana, Noel Kojo-Ganson, said it was due to market pressures.
“We are very mindful of the challenging economic conditions and the increasing cost of inputs for our business.
"The price review is [Internal]necessary to enable us to continue to sustain the business and make the needed investments in the network and new innovations to enhance customer experience,” he said.
MTN Ghana assured its cherished customers that "it would continue to focus on delivering reliable, innovative, and improved customer experience.
"Our customers remain our key priority and we will continue to innovate and give the best value and experience to them."
It added, "MTN Ghana’s promotions, offers and loyalty schemes including the existing 50% bonus for 4G customers on myMTN App and Momo App will remain."
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