Access Bank (Ghana) PLC held its 17^th Annual General Meeting (AGM) on Friday, June 20, 2025, at the Bank’s Head Office in Accra, with shareholders commending the bank for its resilient performance, strategic innovation, and unwavering commitment to stakeholder value over the past year.

The Board Chairperson of Access Bank (Ghana) PLC, Ms. Ama S. Bawuah, provided an overview of the bank’s 2024 financial performance and strategic milestones.

In her remarks, she noted, “Despite global and domestic headwinds in 2024, Access Bank Ghana remained steadfast, navigating uncertainties through sound corporate governance, customer-focused solutions, and sustainable business practices. We continued to deepen our impact across critical sectors while prioritising financial stability and inclusive growth.”

She indicated that the bank's total assets grew to 34.6%, from GHS 12.30 billion to GHS 16.56 billion, while operating income increased by 22% from 1.613 billion to 1.967 billion, while Loans and advances rose by 57.8%.

“These achievements are a reflection of not only our financial and operational performance over the past year but also a testament to our enduring commitment to purpose-driven innovations and sustainable value creation,” she said.

Looking ahead, Ms. Bawuah said, “We are resolute in our conviction that sustainable value creation lies at the intersection of innovation, purpose, and responsible leadership. We are committed to building a digitally empowered, customer-first institution that contributes meaningfully to national and regional development goals”.

Over the past year, Access Bank (Ghana) PLC accelerated its digital transformation agenda with a strong emphasis on operational agility, cybersecurity, and customer-centricity. From deploying AI-powered platforms that enhance decision-making, the bank’s focus has been on building a future-ready institution that is responsive, resilient, and relevant.

Importantly, the bank anchored its innovative efforts in the needs of its customers and the broader marketplace.

By investing in advanced data analytics, Access Bank deepened its understanding of consumer behaviour, enabling it to personalise banking experiences, anticipate needs, and deliver real-time financial solutions.

These efforts contribute to refining the Bank’s engagement with its customers not as transactional entities, but as partners in progress.

Access Bank (Ghana) PLC recorded steady growth in key financial indicators, including total assets, customer deposits, and profitability. These outcomes, according to the Board Chair, reflect the Bank’s disciplined execution of its strategic agenda and its agility in meeting the evolving needs of customers.

Managing Director Olumide Olatunji reiterated the Bank’s optimism, highlighting how Access Bank’s investments in digital innovation, SME empowerment, and regional expansion are translating into meaningful outcomes.

“In 2024, we focused on future-proofing the Bank, building strong systems, expanding our digital touchpoints, and creating tailored solutions for individuals and businesses alike. Our growth is not just in numbers, but in trust, reach, and relevance. We’re proud of the strides made in our operations, particularly in trade finance and sustainability-driven initiatives.”

Mr. Olatunji further assured shareholders of the Bank’s commitment to long-term value creation, stating that Access Bank remains poised to support national development through innovative financing, job creation, and deepening financial inclusion.

The General Secretary of the shareholders’ group, Mr. Sampson Ashong, praised the Bank’s strategic direction, resilience, and impact on Ghana’s banking industry.

He said, “Access Bank continues to distinguish itself not just as a financial institution, but as a development partner. Its commitment to employee development, sustainability, and customer satisfaction is truly commendable.”

Since 2009, Access Bank has demonstrated a strong commitment to sustainable business practices, driving profitable, sustainable growth that is environmentally responsible and socially relevant. These have contributed to the bank being recognised with various awards in 2024.

These include the 2024 Best ESG Bank by Euromoney Awards, Best Bank in Ghana by Global Finance Awards, Most Innovative Bank for Women Empowerment, and Most Innovative Bank for Community Engagement, all from International Finance Awards.