Audio By Carbonatix
Microsoft has cut off some services to a unit of Israel's Ministry of Defence after an investigation found its technology had been used to conduct mass surveillance on people in Gaza.
Brad Smith, president of the company, said using the firm's technology to conduct mass surveillance on civilians was a violation of its standard terms of service.
Mr Smith said the decision, which was prompted by an investigation published by The Guardian, would not affect other work the company does with Israel.
Microsoft's work with the Israeli government has been a controversial issue, including within the company, prompting protests by employees.
"I know many of you care about this topic," Mr Smith wrote in a message to staff that was published by the company on Thursday.
He emphasised that the review was ongoing: "I'll share more information in the coming days and weeks, when it's appropriate to do so."
Last month's investigation by the Guardian, which collaborated with Israeli-Palestinian publication +972 Magazine and Hebrew-language outlet Local Call, found that a unit of the Israeli defence ministry used the expansive storage capacity of Microsoft's cloud service, Azure, to create a giant trove of calls made by ordinary Palestinians that it had intercepted.
The ability to collect, play back and analyse communications with such breadth helped to shape military operations in Gaza and the West Bank, according to their investigation.
Microsoft, which has responded to protests from staff over its work for Israel by firing some employees, said it launched its own review in response to the article.
The company said it did not access the content of its customers as part of that review but found other evidence to support elements of the article, including consumption of storage capacity in the Netherlands and use of AI services.
It subsequently informed the Israeli Ministry of Defence that it would "cease and disable" certain "subscriptions and their services, including their use of specific cloud storage and AI services and technologies", according to Mr Smith.
"We have reviewed this decision with IMOD and the steps we are taking to ensure compliance with our terms of service, focused on ensuring our services are not used for mass surveillance of civilians," Mr Smith wrote, saying the firm's review had been guided by its commitment to privacy.
The Guardian reported that the unit in question planned to transfer its data to a cloud platform sold by Amazon. Amazon did not respond to a request for comment.
Earlier this year, a United Nations expert called on dozens of multinational companies to stop doing business with Israel, warning them they risked being complicit in war crimes in Gaza and the occupied West Bank.
Microsoft was among those named in the report from Francesca Albanese, which was presented to the UN human rights council.
It also names firms such as Amazon and Alphabet, which like Microsoft, have faced internal pressure on the issue from some staff.
Latest Stories
-
Don’t stay home idle, embrace entrepreneurship while awaiting posting – Unemployed nurses urged
8 minutes -
Aayalolo buses not speeding on contra-flow lanes – GAPTE assures commuters
11 minutes -
Effia MP calls for Kurt Okraku’s removal, overhaul of Ghana football structure
12 minutes -
CAS hearing on AFCON final appeal by Senegalese Football Federation set for October 8
12 minutes -
STC fares to go up by up to 8% this week – Deputy MD
14 minutes -
Photos: Accra-Kumasi bypasses get new lease of life as contractors return to site
14 minutes -
Man allegedly swallows five SIM cards to conceal evidence after arrest
14 minutes -
After three finals, Ayikuma Methodist Basic School finally lifts National Juniors Challenge trophy
14 minutes -
Black Stars management ignored players’ health conditions ahead of Gambia game – Ernest Thompson alleges
16 minutes -
Ghana is 5th largest crypto market in sub-Saharan Africa; annual transactions around $21bn
16 minutes -
Russia launches largest attack on Ukraine energy infrastructure since spring
17 minutes -
GHABA launches first national Hair and Beauty Festival to promote skills and enterprise development
17 minutes -
ICU urges GHABA members to transform hairdressing skills into sustainable enterprises
30 minutes -
Ghana eyes stronger trade ties as Australia hosts multicultural trade and investment forum
40 minutes -
Margaret-Marie Krakue
43 minutes