Scores of people who visited the Techiman office of the National Identification Authority (NIA) left disappointed as staff boycotted work.

The industrial action is due to the government’s failure to approve their scheme of service, leading to a breakdown in their working conditions.

According to JoyNews' Anass Sabit, the affected members of the public, who need their Ghana Cards for various purposes, are appealing to authorities to intervene.

This NIA's decision comes in response to ongoing frustrations over the employer's failure to implement a newly approved scheme of service.

In a notice released on Sunday, October 6, the aggrieved workers outlined that their decision to strike stems from the NIA’s inability to uphold its commitment to implementing the agreed-upon scheme of service.

They expressed deep dissatisfaction with the situation, asserting that the delay undermines their rights and expectations as employees.

The workers have made it clear that they will not halt their industrial action until the promised scheme of service is put into effect.

They believe that the failure to act on this matter is not only a breach of trust but also a significant threat to the welfare of all members of the union.